Customer Ratings & Reviews
- Model:
- 920-010547
- |
- SKU:
- 6502579
Customer reviews
Rating 4.6 out of 5 stars with 731 reviews
(731 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers find value in the MX Mechanical Keyboard's quality, battery life, and key feel. Users appreciate its connectivity and ease of use. The primary concern for some is the product's price. A few customers have noted the noise level of the keys and some limitations with the software.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good Keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very versatile keyboard, and being able to charge it through usb is nice.
I would recommend this to a friendRated 1 out of 5 stars
Veryunreliable. Do not buy.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no way the price for this can be justified. The backlighting comes and goes without reason. I can be in the middle of typing and the backlight turns off. The most frustrating thing, however, is the Bluetooth connection just disappears frequently. The keyboard cannot be reconnected and must be removed and reinstalled. That is until now. Now, the keyboard cannot be recognized by Bluetooth or receiver. Total waste of my money.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the extremely frustrating and unreliable experience you've had with your Logitech MX Mechanical Full-size Wireless Mechanical Tactile Switch Keyboard, including the inconsistent backlighting and frequent Bluetooth disconnection issues. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Rated 2 out of 5 stars
Poor performing and overpriced for short lifespan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't recommend the Logitech MX Mechanical keyboard. After little more than one year of use, it has always had issues with backlighting and the Bolt wireless/bluetooth system disconnecting randomly. This is incredibly irritating since I thought this was a premium keyboard, but no, and it only has a one-year warranty. At this price point I can buy any keyboard I want, so the choice seems to be why buy a clunky, expensive one every other year? I don't think I will.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello there, We're very sorry to hear about the issues you've been experiencing with your Logitech MX Mechanical keyboard, specifically the backlighting problems and unreliable Bluetooth connection. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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Rated 4 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. Not the best keyboard out there but pretty well built.
I would recommend this to a friend- Pros mentioned:Keyboard quality
Rated 2 out of 5 stars
Keys illumination timesout
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to return mine. I purchased it mainly because of the keys illumination. I found out that the illumination timeout after a few minutes, even with the charging cable plugged in all the time.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear that you had to return the product and we apologize for any inconvenience caused. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Rated 1 out of 5 stars
Backlight Won't Stay On!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight turns off automatically and you CANNOT adjust the settings to leave it on. I specifically purchased to use at night. Having to wave my hand over the keyboard every 60[?] seconds to see the keys is extremely annoying. If backlight is a critical feature for you, stay far away from this model. Apparently Logitech is well-aware of the complaints and doesn't care to facilitate the most effortless resolution in the history of tech.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the frustration you're experiencing with the backlight on your MX Mechanical keyboard. We understand how important a consistent backlight is for nighttime use, and we regret that it's not meeting your expectations. We appreciate you bringing this issue to our attention, and we'll take your feedback into consideration for future product improvements.
Rated 3 out of 5 stars
Needs documentation badly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lack of documentation is a real hassle I need an explanation of the function keys I am sure there are features I am missing because there is no documentation
No, I would not recommend this to a friendRated 3 out of 5 stars
Might be nice for gaming..
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the wife to use at work. After a week or so of trying it out, she asked me to replace it. The keys have strated to far from the traditional keyboard
No, I would not recommend this to a friendRated 3 out of 5 stars
Backlight not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is ok lowlight working quarters the backlight goes off super fast after non use. The feel is great tho just dis pointed that there no options in software tell it leave backlight on
I would recommend this to a friend- Pros mentioned:Battery life, Connectivity, Key feel
Rated 5 out of 5 stars
Excellent rechargeable keyboard
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech MX Mechanical keyboard is a really nice keyboard. It is USB-C rechargeable, can be used on multiple devices, and has everything a keyboard should have. Out of the box, I could tell this keyboard had a sturdy frame. The low-profile aluminum keys feel great to the fingertips. The keys come in 2 colors: a light-colored gray for commonly used QWERTY keys and the 10 key number pad, and a darker gray for other function keys. The background behind the keys is a metallic, even-lighter gray. My keyboard came with tactile quiet switches, which was a big change from my older keyboard's clicky switches. I liked the quiet switches right away, but there are clicky and linear switches available if you like. All of the keys are backlit in white and I appreciated that the keys would light up at the approach of my hand; I didn't have to make a useless keystroke to wake it up. The backlight options can all be controlled via downloadable Logitech software. The keyboard can connect via Bluetooth or via a Logitech receiver (included) that will plug into a USB A port on the computer. The keyboard can connect to up to 3 devices at once via Bluetooth and all you have to do is push the corresponding easy-switch button on the keyboard to move between those devices. It comes with a USB C to USB C charging cable that is about 2.5 feet long. For me, it charged in about an hour. The back lights can be turned off with the software, and that will extend the charge to last many months. On the first charge and with the back lights on, it has been going for over 7 days and appears to still be about half-charged. Coming from a keyboard with tall keys, I really like the low-profile keys. It is simpler easier on my hand and fingers to glide to the right key and push. Overall, this is a nice keyboard for any use. I have gamed with it, used it at night, and used it for work; it did well every time. I would recommend this keyboard for any user and any use.
I would recommend this to a friend Rated 2 out of 5 stars
Had I known ......ARRGGHHH
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only wireless keyboard available, what a mistake. Keyboard is cramped. FN keys have default over the F# keys, so that you have to push the FN button to get the F# key to work and the FN key is only on the mouse side of the keyboard..cannot mouse+FN easily.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We apologize for the inconvenience you've experienced with the Logitech MX Mechanical keyboard. We understand the frustration of limited key layout options and the Fn key placement. Your feedback is important to us as we continue to refine our product designs.
Rated 2 out of 5 stars
Bad value for a "premium keyboard"
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent keyboard, new bolt receiver is annoying for two reasons. One it disconnects so often the keyboard is not usable (I have to use bluetooth instead) and its a new dongle without the option of linking it to a unifying receiver if I so choose. I have an MX Master 3 and MX Keys that now need a separate dongle. Since I'm now using bluetooth for the mechanical its not the end of the world but its poor planning on Logitech's part. I would not recommend unless its price is lowered to $100 like the MX Keys and they fix whatever connectivity issues exist with the Bolt receiver.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello gixxer,
I am sorry that the MX Mechanical is not working as expected. My first suggestion is to use the Logitech Options + app. If you are using the Logitech Options App, download the Bolt app to reprogram your USB Wireless adapter. If the issue continues after following these steps, contact the Logitech support team to receive personalized assistance. Logitech appreciates your product review. - Leo from Logitech
Rated 3 out of 5 stars
Fussy Bluetooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice keyboard, but sensitive to equipment around it as far as connecting to Bluetooth.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hey! Thanks for your honest feedback on the Logitech MX Mechanical Full-size Wireless Mechanical Tactile Switch Keyboard. We appreciate you liking the keyboard but understand the Bluetooth connectivity can be finicky with surrounding equipment. In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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Rated 2 out of 5 stars
Its alright, not for me.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. But was not a fan of it. Just felt cheap compared to my other mechanicals. I have two brown cherry and 1 blue, this was to replace all 3. Unfortunately, just didnt feel like i had hoped.
I would recommend this to a friendBrand response from Logitech
Posted .Understandably, the MX Mechanical might not have lived up to your expectations, especially if you're accustomed to Cherry MX switches. Personal preference plays a significant role in keyboard choice, and what feels good to one person may not feel the same to another. We will take this as feedback for future consideration.
- Pros mentioned:Keyboard quality
Rated 5 out of 5 stars
My favorite keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far my favorite replacement keyboard for my Mac.
I would recommend this to a friend - Pros mentioned:Key feel
Rated 5 out of 5 stars
Great Keyboard
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless connection and keys feel great to type on.
I would recommend this to a friend Rated 3 out of 5 stars
It’s ok,
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.…don’t love it. But it’s ok………………………,,,,,,,,,,,….
No, I would not recommend this to a friendRated 1 out of 5 stars
Non working keyboard
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never got it to work, had to exchange it for another one that would. No problems in doing that, it wasn’t the one that I wanted but it works .
No, I would not recommend this to a friendBrand response from Logitech
Posted .Thank you for sharing your experience. I’m sorry to hear the first product didn’t work as expected, but I’m glad the exchange process was smooth and that you now have one that works reliably, even if it wasn’t your original choice.
Rated 3 out of 5 stars
Average at best.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Switches feel odd. Back light timeout can’t be adjusted. For the price it’s not a good deal.
No, I would not recommend this to a friendRated 3 out of 5 stars
Poor connection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best connection. With dongle and via Bluetooth still kept disconnecting.
No, I would not recommend this to a friend















