Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Samsung Soundbar
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great addition to our new 65 in Samsung tv. Great sound, purchasing another one for my son.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound at sounds amazing!!! And when I added Bluetooth surround speakers it sounds even better. I highly recommend it.
I would recommend this to a friend - Pros mentioned:Sound quality
Good product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this sound bar, it sounds very good, it is definitely good, I like it
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound at exceeded my expectations for my master bedroom. Excellent sound and unreal bass. It’s all you’ll need.
I would recommend this to a friend - Cons mentioned:Connectivity
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar works great. The only problem that i have had is it wont hookup any other way besides bluetooth to my samsung tv which is strange considering its a samsung bar.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Cash,
Thank you for sharing your experiences with the HW-B650 Soundbar. There are a few steps you can take to troubleshoot your Soundbar.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
Next, with the Soundbar on do a hard reset. Press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Bass
Nice surround sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar lots of bass only thing I wish I would have gone with an atmos instead for just a little bit more
I would recommend this to a friend - Pros mentioned:Sound quality
Bad product
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, I bought this sound bar and woofer to go with the 75" tv got for Xmas. Sound on tv was just not clear but when sound bar was installed, the tv and soundbar weren"t matching. I bought this with the extra warranty. I took back to best but and was told need to return to factory, I am a retired Firefighter with severe Hearing loss the sound bar helps others watching TV from getting ears blown out. Loyal customer to Best Buy for years, not sure about future.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DavidC,
Thank you for taking a few moments to review the Samsung HW-B650 Soundbar. We value your feedback and will share it with our teams.
If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in SOUND CONTROL (looks like a gear), and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and sound is fantastic. Also the young lady that coached me thru set up was wonderful
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Sensation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Off the chain. We love it. My husband loves it This is one of the best purchases we made.
I would recommend this to a friend - Pros mentioned:Sound quality
The best
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cleanest soundbar on the market. Great price for a awesome product
I would recommend this to a friend - Pros mentioned:Sound quality
Great Soundbar and Sub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality for the price point, was able to fine tune everything pretty well. Great across movies, podcasts, and music!
I would recommend this to a friend - Pros mentioned:Sound quality
Good bargain......
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller soundbar for the bedroom. Not an Atmos bar but the sound is great for a smaller room. I have yet to make it really loud yet but playing with it will get loud.
I would recommend this to a friend - Pros mentioned:Sound quality
Great deal
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two and love them both. Perfect to replace our 7.2 system that was bulky
I would recommend this to a friend - Pros mentioned:Sound quality
I can hear everything!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound bar! My old one went out and I forgot how much more you can hear with this device.
I would recommend this to a friend - Pros mentioned:Sound quality
Love samsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great love the sound of Samsung products will purchase Samsung every time
I would recommend this to a friend Would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this one to replace ours. It works great. We love watching movies.
I would recommend this to a friend- Pros mentioned:Sound quality
Samsung the best!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, I’m so happy with this item, it took my TV sound to a different level
I would recommend this to a friend - Pros mentioned:Sound quality
Christmas Gift For Father
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.He loves it was extra happy to receive it now he can watch his movies & sports with real sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to do, provide better sound than the tv speakers. Easy set up; worth it.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Bar works great! My husband is very pleased with the sound & quality! TV volumn is no longer blasting us out of the living room!
I would recommend this to a friend