Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Bass
Very good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, bass sound very good when turn volume over 40.
I would recommend this to a friend - Pros mentioned:Sound quality
Sub woofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. Movies sound amazing. I feel as though I’m at the theater.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing quality! I love it. It was exactly what we were looking for work.
I would recommend this to a friend - Pros mentioned:Volume
Hard to hear.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung sound bar has add much need volume that I needed.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Very happy with easy to set up sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re very happy with this sound bar! The sound is spectacular, and I’m glad I didn’t spend more money in higher rated sound bars because this one more than meets our needs. It’s easy to set up, especially with the wireless bass speaker. It also solved the issue of synchronizing lips and sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound....sleek... enjoying surround... excellent customer service always
I would recommend this to a friend - Pros mentioned:Sound quality
very happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and quality for that price, I recommend 100%
I would recommend this to a friend - Pros mentioned:Sound quality
Great system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing system! It sounds incredible and the price was just right!
I would recommend this to a friend - Pros mentioned:Sound quality
Cwms69
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system and I will recommend. Best Buy always deliver!
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome Soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Samsung Soundbar! Really fills the room with ultimate sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound difference is night and day. Absolutely love it.
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing purchase!! The perfect sound bar for my needs!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Remote control
No Usable Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. The Remote does not work, and the Vacaville store will not replace it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello HughD,
Thank you for purchasing the Samsung HW-B650 Soundbar. We appreciate you sharing your feedback regarding the remote from your recent purchase.
If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Best quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality, sound quality awesome and better price
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal on a product that really helped elevate our tv
I would recommend this to a friend - Pros mentioned:Sound quality
Nice sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, just wish the salesperson knew it came a bracket before I purchased
I would recommend this to a friendBrand response from Samsung
Posted .Hello!
I'm glad to see that you are enjoying your new HW-B650 Soundbar!
Your soundbar features powerful bass with a 6.5” wireless subwoofer & Adaptive Sound Lite which optimizes the sound based on the content.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, or DTS VIRTUAL:X.
You can also press the Sound Control button on the remote (looks like a gear) to adjust TREBLE and BASS. Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands (Set sound mode to standard).
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Best Speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like this sound. It seems we are watching movie in theater
I would recommend this to a friend - Pros mentioned:Sound quality
Buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar. Definitely does its job well!
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good investment…. Great sound… Worth the price
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound clarity! The sub is also great for listening to movies or music!
I would recommend this to a friend