Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Samsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound bar love it when I watch my movies and also my music
I would recommend this to a friend - Pros mentioned:Sound quality
Best soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works with my Samsung 60" tv and sounds great. Awesome sound!
I would recommend this to a friend Wouldn't pay more than $100 for this
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked let for about 2 years. Then stopped working
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello MylesD,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
There are a few steps you can take to troubleshoot your Soundbar.
First, you will want to download the latest software for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B650 under Standard Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Alternatively, you can download SmartThings on your iOS or Android device. This will allow you to update your Soundbar automatically or manually right from your phone or tablet.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
While the Soundbar is On, press both the Vol+ and Vol- buttons on the unit simultaneously until the display shows "INIT", then release. If this doesn’t work, then try using the remote control: While the Soundbar is ON, press and hold the SOUND CONTROL ("Gear") button on the Soundbar remote for 10 seconds. You will see "150HZ" on the display. Keep pressing until you see "INIT" on the display, then release.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung soundbar
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the sound and quality of this item...
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, specially on movies. definitely a good purchase
I would recommend this to a friend Finding the right soundbar.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy again with advice from Best Buy associate, and this works perfectly in our family room.
I would recommend this to a friend- Pros mentioned:Sound quality
Fell the beat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watching TV with this surround sound is like being at the movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Surround sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The surround sound quality is awesome. The technicians did a great job hooking it up for me.
I would recommend this to a friend - Pros mentioned:Sound quality
Worth adding
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Added to Samsung 50”Q60 for improved sound. Very impressed for “budget” pricing compared to some.
I would recommend this to a friend Needed sound, Got sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for my TV area. Not to shabby on the price either.
I would recommend this to a friend- Pros mentioned:Sound quality
Sounds of the season
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup. Good sound. Dont out too close to anything wifi, it interferes.
I would recommend this to a friend - Pros mentioned:Volume
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great pairing withe the new Samsung tv that we got it’s so loud even at low levels
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for my big living room. You can even feel the floor vibrating! Great for movies and listening to music, sound quality is pretty awesome.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar makes you think you are at the movie theater
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adding this sound bar to my Samsung TV was a great addition! The sound is spectacular!!
I would recommend this to a friend - Pros mentioned:Sound quality
Dont pass up open boxes!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as an open box. Was not disappointed this thing rocks loud.
I would recommend this to a friend - Pros mentioned:Sound quality
Good soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing for movies sports anything
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear the TV so much better. The voices are clearer
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality soundbar, great price! Definitely recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Best for the moeny
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for and this a great entry level for theater style sound quality
I would recommend this to a friend