Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
good item ok service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ve careful with Open Box Vest buy allows you to return if broken but doesnt repair it unless you buy extended pritection.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JonnathanE,
Please know you are leaving a review and a 3-star rating for the HW-B650, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-B650 itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
SAMSUNG SPKR
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent performance. Feel the theatre experience.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding product!!! Would recommend to buy!!
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar 3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the sound quality of sound bar Great add on to Samsung TV
I would recommend this to a friend - Pros mentioned:Sound quality
Exceptional soundbar!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar. The sound is exceptional.
I would recommend this to a friend - Pros mentioned:Sound quality
Looks great on the wall and good sound as well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound and at this price its a steal! No problems setting it up!
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing speaker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality! Highly recommended speaker.
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best surround sound ever the clarity and sound definition!
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Soundbar I love the Subwoofer. I was ready to buy it this black Friday
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar is awesome. Rattles the house like u r in a movie theater.
I would recommend this to a friend - Pros mentioned:Sound quality
Good for this price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item for this price, good sound, good subwoofer
I would recommend this to a friend - Pros mentioned:Sound quality
Sounds great!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Sounds great. Has all the features i need.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds really good I just wish the voices were a bit more clear and louder
I would recommend this to a friendBrand response from Samsung
Posted .JuanL,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
Here are a few tips to help optimize your soundbar and enhance your audio experience.
Your HW-B650 Soundbar features a powerful bass with a 6.5” wireless subwoofer & Adaptive Sound which optimizes the sound based on the content.
By pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function. The desired settings can be adjusted using the Up/Down buttons.
AUDIO SYNC - NIGHT MODE ON/OFF - VOICE ENHANCE ON/OFF
AUDIO SYNC
To synchronize your soundbar audio and TV, press the SOUND CONTROL button to select AUDIO SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. (Not available in “USB” or “BT” mode.)
NIGHT MODE ON/OFF
This mode is optimized for nighttime viewing with the settings adjusted to bring the volume down but keep the dialog clear.
VOICE ENHANCE ON/OFF
This mode is makes it easier to hear spoken dialog in movies and TV.
The NIGHT MODE, and VOICE ENHANCE audio function can be turned ON/OFF by
using the Up/Down buttons.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Cons mentioned:Connectivity
Sounds good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent price - A little tricky to connect to my TV
I would recommend this to a friend - Pros mentioned:Sound quality
Sound Bar System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality! East hook up and link up to the tv.
I would recommend this to a friend - Pros mentioned:Sound quality
Good but not perfect
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is fantastic but sometimes has a hard time syncing with my tv. And yes my tv is Samsung also.
I would recommend this to a friendBrand response from Samsung
Posted .Hello JonG,
Thank you for sharing your experiences with the HW-B650 Soundbar. I am sorry to see that you are not completely happy with your purchase.
First, try using a brand new HDMI cable as this will offer the best audio and user-experience available to this soundbar.
If you have not tried the SYNC command on your provided Soundbar remote, press the SOUND CONTROL button (which looks like a gear). From here you will keep pressing the button until you see AUDIO SYNC. Using the UP/DOWN buttons on the remote will allow you to set set the audio delay between 0~300 milliseconds.
If your Samsung TV is from the year 2020, 2021, 2022, or 2023 then it will have a feature called Audio Pass-Through. You can use this feature to correct your audio-sync issue if you are connecting to a Samsung TV. On your TV go to: Settings > Audio > Expert Settings > Digital Audio Output Format > Pass-Through.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage.
~Samsung Solutions
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better sound than my $1500.00 Bose sound system I was replacing
I would recommend this to a friend Good system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My friend was able to add this to my TV and it works great so far. I wish they had included the two speakers like the Vizio I first purchased for less money. The only problem with that unit was it was not compatible with my Samsung TV even after two people tried to set it up. I purchased 2 speakers and they were not able to set them up with the woofer so I have to return the speakers, ugh!!!
I would recommend this to a friend- Pros mentioned:Sound quality
Nice item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it because is great sound great we are enjoying
I would recommend this to a friend - Pros mentioned:Sound quality
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television speaker sounds great. I do recommend it.
I would recommend this to a friend