Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it sounds pretty good, especially for watching movies.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great! Really upgrades the experience. Very clear sound.
I would recommend this to a friend Hisense better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not crazy about a Samsung product.Had trouble with the warranty
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Defective Day 1
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased as a Christmas gift. After hooking it up to a Toshiba 4k TV using the ARC connection type the device connected and played sound. However, the volume indicator on the TV started to randomly display every 30 seconds or so and the sound bar would go from "TV ARC" to "HDMI"... Not even thirty minutes later it became more pronounced and if I attempted to change the TV to something like the built in Netflix app, the sound bar would change from "TV ARC" to "HDMI" again forcing the TV to change back to TV Mode and take me out of the Netflix app. I attempted to change to HDMI 2 to put on a BluRay and it would force the TV back to HDMI 1 again. I attempted to get into the TV Settings but the sound bar again forced it back to HDMI 1 not even 15 seconds later. I finally went and disconnected the sound bar and the HDMI shenanigans stopped. This device didn't work out of the box and it's going back. I looked through the reviews on here for this product and there are several people that have had issues with this soundbar. Given it didn't work out of the box and the other negative reviews I won't be buying another Samsung soundbar as a result...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Robert,
Thank you for your review of the Samsung HW-B650 Soundbar and for sharing the experience that has caused you to return your unit. Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its sounds great watching the world cup in it. Great sound
I would recommend this to a friend - Pros mentioned:Sound quality
100%
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality 100% highly recommend. Sharp looking too
I would recommend this to a friendBrand response from Samsung
Posted .Hello OrtizManu,
Thank you for purchasing the new HW-B650 Soundbar and taking the time to share your thoughts with us.
I'm glad to see that you are enjoying the audio quality and that you like the new design of the soundbar.
You can upgrade the sound stage of your soundbar by adding on the new SWA-9200S Wireless Rear Speaker Kit. This will allow you to have a surround sound experience without having wires all over your room.
Should you ever have questions optimizing your soundbar or need help setting up the rear speaker kit, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product with excellent sound quality would recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has been great. I love the sound it’s great.
I would recommend this to a friend - Pros mentioned:Sound quality
Great soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. It really has great quality sound for movies etc.
I would recommend this to a friend - Pros mentioned:Sound quality
Great price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. Quality consistent with other products.
I would recommend this to a friend - Pros mentioned:Sound quality
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puts out great sound with action movies n video games
I would recommend this to a friend - Pros mentioned:Bass
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bass, easy set up with my Samsung tv. Vocals are crisp
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best ! The sound quality is superb and crisp. Totally worth it.
I would recommend this to a friend - Pros mentioned:Sound quality
Easy install, clean & clear sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean, crisp sound quality with easy installation.
I would recommend this to a friend - Pros mentioned:Sound quality
Bill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, just what I was looking for.has great sound .
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is perfect. I have recommended it to several of my friends.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Amazing Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasantly surprised to the Theatre Quality of this Sound bar and Woofer. Very pleased that paring with Samsung TV and Cable remote allows one remote. Added feature is control adjustment of voice and Bass.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good especially with the headset
I would recommend this to a friend - Pros mentioned:Sound quality
Tv sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, works perfect with the tv as a pair in your home
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound bar
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really makes listening to the tv dialog enjoyable.
I would recommend this to a friend