Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
It sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Replaced another Samsung soundbar. Features are excellent. Love the DTS feature.
I would recommend this to a friendHigh power entertainment
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and I find it to be very useful entertainment
I would recommend this to a friend- Pros mentioned:Sound quality
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helps with understanding words better. Sound is much better!
I would recommend this to a friend Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar works very well with this TV. I can recommend it highly.
I would recommend this to a friendQuit working at 22 months, Great up until then.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this unit while it worked. After ownership of almost 2 years, the unit will not power on. I went through all of the videos and instructions for troubleshooting, confirmed power at outlet and tested that 24volts is getting to unit. The unit sells for almost $400 and I had hoped it would last a little longer that 22 months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JosephR,
Thank you for sharing your review of the HW-B650 Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Good enough for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried Sonos and Bose 900 systems. This is by far the best bang for your buck.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are using this sound bar on our screened-in deck and it works great. Nice sound. Easy setup. Connection with our Samsung TV makes it easy only using 1 remote. Fair price.
I would recommend this to a friend - Pros mentioned:Sound quality
Great product, the Samsung sound bar and woofer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with the easy setup, but more importantly, with the sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound a bit pricey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, I wish that you could control the sound bar with the tv remote though
I would recommend this to a friendBrand response from Samsung
Posted .Hi mario,
If you follow these steps you can set up your HW-B650 Soundbar to be used with a TV remote that is supported.
Adjust the Soundbar volume using the TV’s remote control.
• This function can be used with IR remote controls only. Bluetooth remote controls (remote controls that require pairing) are not supported.
• Set the TV speaker to External Speaker to use this function.
1. Turn Off the Soundbar.
2. Push up and hold the WOOFER button for 5 seconds.
Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”.
Hopefully this will help you enjoy your new soundbar even more.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
Great voice enhancement.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the enhanced voice quality via the dedicated center speaker. It makes a world of difference. I hate subtitles but my wife has trouble hearing voices and this fixed the issue.
I would recommend this to a friend- Pros mentioned:Ease of use
BoringTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has completely changed watching tv. Very easy to connect
I would recommend this to a friend - Pros mentioned:Sound quality
Average sound so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have yet to test the system out fully, especially the subwoofer. Aside from that, the system has an average range.
I would recommend this to a friendBrand response from Samsung
Posted .Hi RobertT,
Thank you for taking a few moments to review the HW-B650 Samsung Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Good soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is great for dialogue and all sounds is the well balance
I would recommend this to a friend Best Buy no.1 always !!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our sound bar and the tecs was very polite and on par with all they did to make it right for us to understand will be needing kitchen appliances sometime soon love you all and thank you for your services !!
I would recommend this to a friendSamsung Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to hook up and use quality is great. I am very happy with it and recommend it to anyone
I would recommend this to a friend- Cons mentioned:Connectivity
It's ok - probably not worth what I paid for it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has to be restarted everytime we turn the TV on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi VickyK,
Thank you for taking a few moments to review the Samsung HW-B650 Soundbar.
Thank you for choosing this Samsung Soundbar. We value your feedback regarding issues with the soundbar and TV ARC.
Here are a few things you can check to resolve the ARC issue:
1) Make sure the TV has the latest software Version
2) Try setting the digital audio output setting on the TV to PCM
3) Try a different HDMI cable. The cable should be a high-speed HDMI cable capable of 4K/30Hz
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Steven Kopacki
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Walked in not knowing what I needed to correct my issue, walked out with exactly what it took to solve my issue. Thanks Mike for taking the time to explain all the options
I would recommend this to a friend- Pros mentioned:Sound quality
Good value not so easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so easy to use. Sounds good. Great for a small room
I would recommend this to a friend - Pros mentioned:Sound quality
Reward
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great love it it's my second favorite dream good
I would recommend this to a friendBrand response from Samsung
Posted .Hello SammyD,
Thank you for purchasing the Samsung HW-B650 and for your review. I am glad to hear that you are happy with the performance of your new soundbar.
If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help.
Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
LiveChat with an agent by clicking the ‘Support’ link on the Samsung website.
~Samsung Solutions
- Pros mentioned:Sound quality
pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.pretty good for the price. wish all shows and movies had better sound.
I would recommend this to a friend