Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
Just above average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as my other older Samsung unit and woofer even at +6 is pretty muted
I would recommend this to a friend- Cons mentioned:Connectivity
Thumbs up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, had some trouble pairing with my LG tv
I would recommend this to a friend Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far soo good. I may cannot use my tv without this speaker.
I would recommend this to a friend- Pros mentioned:Sound quality
Good System
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice clear system. Wish it had a better Base Sound...
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
Your soundbar features powerful bass with a 6.5” wireless subwoofer & Adaptive Sound which optimizes the sound based on the content.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing, SURROUND SOUND – BASS BOOST – GAME – ADAPTIVE – DTS VIRTUAL:X – STANDARD
You can also press the TONE CONTROL button to adjust TREBLE and BASS.
Press and hold the Sound Control button for about 5 seconds to adjust the sound for each of seven frequency bands.
Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
~Samsung Solutions
6.5
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From 1 to 10 good 6.5 good but not good enough. How much does it cost? It's good.
I would recommend this to a friendMy everything store
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only place that I get all my appliances TVs sound systems games
I would recommend this to a friend- Pros mentioned:Bass
It’s OK, but not as impressive as I had hoped.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, but doesn’t get as loud or sound as great as I had hoped. It’s only marginally better than my TV speakers, and that is only due to the deeper bass sound of the subwoofer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Knighter,
Thank you for sharing your experiences with the HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything has worked well--the store rep as well as the Geek Squad installers.
I would recommend this to a friendMr B
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent survice and merchandise Thank you very much!
I would recommend this to a friend- Pros mentioned:Sound quality
Decent Soundbar for the Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent soundbar, when bought on sale. Wish it had Wi-Fi.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Cody,
We’re glad to hear that the sound quality of Samsung’s HW-B650 Soundbar matched your expectations!
The built-in center speaker is dedicated to delivering enhanced dialogue, so you won't miss a word, no matter how faint the conversation or how intense the background music or action is.
Experience the intensity of action movies or the excitement of sports with the rich, powerful bass coming from the included subwoofer.
Thanks to Adaptive Sound Lite, you can enjoy optimized audio with enhanced voice clarity on all your favorite video content.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Samsung - HW-B650/ZA 3.1ch Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I currently have the Samsung 2 Channel soundbar. I have a hearing disability and having trouble hearing with the 2 channel sound bar. They recommended going with the Samsung 3-channel sound bar, he said, "it would be the difference of night and day". It was a little better but not to that degree of night and day. Disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LynnD,
Your HW-B650 Soundbar features a powerful bass with a 6.5” wireless subwoofer & Adaptive Sound which optimizes the sound based on the content.
By pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function. The desired settings can be adjusted using the Up/Down buttons.
AUDIO SYNC - NIGHT MODE ON/OFF - VOICE ENHANCE ON/OFF
AUDIO SYNC
If the video on the TV and audio from the Soundbar are not synchronized, press the (Sound Control) button to select AUDIO SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons. (Not available in “USB” or “BT” mode.)
NIGHT MODE ON/OFF
This mode is optimized for nighttime viewing with the settings adjusted to bring the volume down but keep the dialog clear.
VOICE ENHANCE ON/OFF
This mode is makes it easier to hear spoken dialog in movies and TV.
The NIGHT MODE, and VOICE ENHANCE audio function can be turned ON/OFF by
using the Up/Down buttons.
Press and hold the (Sound Control) button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPATIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Horrible Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item as soon as it arrived. I ordered a matching TV on 2 different occasions from the store to be delivered. This first time, the order was automatically canceled with no explanation 30 minutes after the delivery window had passed. The second time i ordered the TV i scheduled it to be installed by the Geek Squad and less than 12 hours before delivery they told me they were unable to deliver and install my TV. The customer service for Best Buy is complete trash and i will most likely never purchase anything from this company again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GeoffM,
Please know you are leaving a review and a 1-star rating for the HW-B650, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the xxx itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
ehh..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's decent for the price. But, I regret not doing more research. It's not loud enough, not bassy enough, and not clear enough. If I could do it again, I'd just have spend a few hundred more on a sound bar that I would have been happier with. I wish Best Buy had an actual real life demo of the soundbars they sell. I would have easily spent twice or more as much to hear something I was satisfied with. - That being said, if you can only afford $250, it's not terrible. Just leaves me wanting more.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RickyC,
Thank you for taking some time to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good but didn’t give me quite the clarity I was looking for.
I would recommend this to a friendDecent sound system
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is alright got this when it was on sale for 150 can’t go wrong with it at that price
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys that installed our soundbar were at our home prior to assess our needs. They had our home system in order and wiring cleaned up to accept the soundbar. They were incredible and so knowledgeable Thank you
I would recommend this to a friendSound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, very impressed with the bass quality. I didn’t think it would be that good, but yes, I would definitely recommend this sound bar/woofer combination.
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Improved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A replacement for an older 2.1 sound bar. 3.1 was a nice upgrade that made dialog much easier to hear. Subwoofer was better as well.
I would recommend this to a friend greatest joy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and smooth ! I’d definitely recommend this product
I would recommend this to a friendAlinaG
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELENT !!!! BEST BUY RECOMENDATIONS . Happy with my orders.
I would recommend this to a friend