Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
To go with tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our new tv, can’t wait til Christmas and hook it up
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Sounds Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and the sound is perfect in my bedroom!
I would recommend this to a friend Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.George w graham. Pleased with purchase. Will return, when I need something. Overall,happy with service, and delivery.
I would recommend this to a friendGreat soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great with my new TV! I am really enjoying the soundbar.
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and sounds great for my big living room
I would recommend this to a friend Get the next level up
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so impressed with this unit. I wish I would have leveled up.
No, I would not recommend this to a friendSoundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is going good with the sound bar. Didn't really say how far the sub woofer could be away from the bar itself.
I would recommend this to a friendBrand response from Samsung
Posted .Hello MikeJ,
Thank you for sharing your thoughts regarding the HW-B650 Soundbar. I am glad to see that you are enjoying the audio so far.
The subwoofer can roughly be placed 32 feet away from the Soundbar. This can be less based on if there is anything in between the subwoofer and Soundbar such as furniture or walls.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
Mr M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Definitely would purchase again and would recommend it to anyone.
I would recommend this to a friendSoundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendSamsung Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar is okay. It does not have a lot of base. My last soundbar sounded much better. I am going to have to upgrade this soundbar to feel satisfied.
No, I would not recommend this to a friend- Pros mentioned:Sound quality, Volume
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty loud for just two items. Good price and works very well with other Samsung devices.
I would recommend this to a friend Good buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im definitely in a home theater with this sound bar. Such a great buy for 4th of july!
I would recommend this to a friendGreat buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my son for Christmas and it was worth it
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Connectivity
great sound difficult connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was on sale or else I wouldn't have purchased it. Great sound!! Was difficult to connect but I think part of the problem was my tv. The only other negative is that the sound bar will disconnect from tv the reconnect dropping the sound for about 5 seconds. still trouble shooting the problem. I think my wireless router may be to close
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello hardluck13,
Thank you for sharing your experiences with the HW-B650 Soundbar. I’m sorry for the difficulties with your soundbar setup. We understand your frustrations and are here to help.
If you are using a Bluetooth connection from your soundbar to the TV this can be interrupted by other wireless devices that are too close to your soundbar. It can also be effected by metal objects such as furniture that the soundbar may be on or near.
We recommend using a HDMI cable for the best audio and user experience connected to the TV ARC port of your TV. There are a few steps you can take to troubleshoot your issues if you are using a HDMI cable.
First off try doing a hard reset. Turn your soundbar ON, press and hold + & - (Volume UP/DOWN) buttons on your unit itself for roughly five seconds. You will see "INIT OK" scroll across the LED display of your soundbar.
If you are still experiencing issues after moving your Wi-Fi router and the hard reset, follow these instructions to do a software update.
1.Go to Samsung's website and then click on the “Support” option in the upper right corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model.
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great when it works
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding bar and sub however the sub randomly cuts out about every 3-5 minutes and turns back on after about a s come or two. Extremely annoying. Otherwise great set.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DavidG,
Thank you for taking a few moments to review the HW-B650 Soundbar.
Here are a few tips to try and troubleshoot your issue.
Try manually connecting your sub to your soundbar by pressing and holding ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the Soundbar and the Wireless Subwoofer.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar works great for the most part. Every now and again the audio will cut out for about 3 seconds. Other that that im happy about it.
I would recommend this to a friend- Pros mentioned:Sound quality
Poor sound, overpriced!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor sound... shrill from soundbar and undefined boomy sub.... Yes i used earc on my Sammy 65" tv, yes i know how to place the sub.... Simply junky sound.... My 4 year old little $119 Visio blows this away! The mute on the tv remote, a Sammy like the bar, would not mute! I have full SVS systems, calibrated, so set up not a issue for me. Returned this junk ! Do not buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GysbretD,
We appreciate you taking a moment to review the Samsung HW-B650 Soundbar.
You can optimize your audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
With the optional SWA-9200S Wireless Rear Speaker Kit connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Amazing Bass
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaker is extremely powerful and has many features to satisfy a wide customer range.
I would recommend this to a friendNice little soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good soundbar for the money. Lacks certain pitch and bass but for the money, I can't comlain.
I would recommend this to a friendBrand response from Samsung
Posted .Hello WillP,
Thank you for taking a moment to review the Samsung HW-B650 soundbar.
Here are some tips to optimize your audio performance of your HW-B650 to your liking by pressing the SOUND MODE button on your soundbar remote, and then selecting the desired sound effect by choosing SURROUND SOUND, BASS BOOST, GAME, ADAPTIVE, DTS VIRTUAL:X, STANDARD.
By pressing the TONE CONTROL button, you can adjust the volume of the treble or bass sound. Press the button to select TREBLE or BASS and then adjust the volume between -6~+6 by using the Up/Down buttons.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.
Additionally, using the WOOFER button on the remote, you can adjust the subwoofer’s volume between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.
I hope these tips helps improve your enjoyment. For more help please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Impressive sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use every day in my bedroom and is my best friend
I would recommend this to a friend