Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this sound bar for 8 months and have loved it the whole time. Set up was a breeze and the sub connected just fine. For the price, I would highly recommend the set up. The only downside is that the rear speakers that are compatible with this sound bar are no longer sold at Best buy.
I would recommend this to a friend- Pros mentioned:Ease of use, Setup
Perfect gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally a sleek and powerful sound system. Connecting, navigating and interacting with our tv was breezy.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Samsung sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great. When I saw it in the store I didn't realize it came with a subwoofer. It was a pleasant surprise when the sound bar was delivered.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound bar, you can hear the quality. I recommend it.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my speaker sound bars i like the sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Surprisingly Good Soundbar for the Price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I truly am blown away by this soundbar. I prefer a full home theater set up with a receiver and dedicated speakers, but this one does an amazing job for the price. The sub has a good punch to it, the speakers are loud and clear, and the virtual surround sound is surprisingly accurate. The remote is also simple and easy to use. I really can't think of anything negative to say about this soundbar, especially for the price. As I mentioned, I'm more of a dedicated home theater person so if that's your thing, you might be surprised by this soundbar
I would recommend this to a friend Loud bass loud noise
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this for years and its strong, need a new controller but aside that it still works, worth
I would recommend this to a friend- Pros mentioned:Setup, Sound quality
Quality Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly improves the sound quality from the stock speakers. Movie theater quality sound. Easy to install and use.
I would recommend this to a friend - Pros mentioned:Sound quality
W product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great if I turn it to 100 you can hear it down the road
I would recommend this to a friend So round sounds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system love how loud it is perfect for movie night
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
soundabr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great quality. the sub definitely adds to this sound bar. clarity is way better than my old samsung soundbar
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Samsung Fan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this sound bar. Sounds really good. Enhance the watching movie experience. Solid bass and clear sound.
I would recommend this to a friend - Pros mentioned:Sound quality
Good sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good sound system, the Dolby Atmos is great for most prople, but if you want a real immersive sound system, you gotta go with a different product.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Quality on a good budegt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality without breaking the bank. Pairs nice and easy with samsung tvs. Several built in sound options for whatever your watching / playing / listening to.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Good Soundbar and Woofer But...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar set to direct the sound forward due to joyous playing sound my grandkids bring when visiting. The reason I gave 3 stars... The soundbar is pretty good. Addition of the Sub Woof is awesome when you have channels/movies that have bass sound signal. It does what I expected it to do. My only concern is that a few random times while watching a program, we lost sound (yes, during important dialogs too). After evaluating the bar closer, the sound bar is doing some kind of diagnostic or reset. I am not sure what is causing this, but it has occurred several times. When I find out, I will attempt to update my review.
I would recommend this to a friendBrand response from Samsung
Posted .Hello TVSearch,
Thank you for sharing your experiences with the HW-B650 Soundbar. Your feedback is very important to us and will be shared among our internal teams.
There are a few things you can do to troubleshoot your Soundbar before contacting Samsung Customer Support. First, update your soundbar, by downloading the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard. Download the update and install it via a USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
If you are still experiencing this issue after doing the software update, then try doing a soft reset. This is where you will unplug the soundbar and subwoofer for roughly 30 seconds from the power outlet. After this time, plug everything back in again and see if this resolved your issue.
Lastly, if you need to, do a hard reset. With the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Great sound system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very impressed how great it sound. The sale person was very helpful in helping us pick the right one. I wear hearing aid so it hard for me to hear things went there are other sound coming out of the speakers. This sound system work very well as the voices that come out are very clear to understand. I would recommend this system to anybody that has trouble hearing. Plus I would to the store get help and listings for yourself.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and bass output. Sounds like a movie theater!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is great and the woofer as while, it was very easy to put together
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Great sound great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good to have easy set up and sounds great! The Brest is much better than the other ones and yet a great sound
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ease of use of the soundbar. The sound is so much better than the tv sound.
I would recommend this to a friend