Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- SKU:
- 6505155
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
surround sound
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, very loud plays, good music and also sounds like you're in a theater when watching movies
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect sound, perfect price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect marriage to my new 65 inch Samsung tv. I love the sound and ease of set up. Especially wireless! Great recommendation from my salesman
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the ease of use of the soundbar. The sound is so much better than the tv sound.
I would recommend this to a friend - Pros mentioned:Ease of use
Great soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid speaker and subwoofer. connects easily and has mouting brackets included. no complaints, habemt had to turn the volume higher than 15 on it yet...
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Good Soundbar and Woofer But...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar set to direct the sound forward due to joyous playing sound my grandkids bring when visiting. The reason I gave 3 stars... The soundbar is pretty good. Addition of the Sub Woof is awesome when you have channels/movies that have bass sound signal. It does what I expected it to do. My only concern is that a few random times while watching a program, we lost sound (yes, during important dialogs too). After evaluating the bar closer, the sound bar is doing some kind of diagnostic or reset. I am not sure what is causing this, but it has occurred several times. When I find out, I will attempt to update my review.
I would recommend this to a friendBrand response from Samsung
Posted .Hello TVSearch,
Thank you for sharing your experiences with the HW-B650 Soundbar. Your feedback is very important to us and will be shared among our internal teams.
There are a few things you can do to troubleshoot your Soundbar before contacting Samsung Customer Support. First, update your soundbar, by downloading the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B650 under Standard. Download the update and install it via a USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
If you are still experiencing this issue after doing the software update, then try doing a soft reset. This is where you will unplug the soundbar and subwoofer for roughly 30 seconds from the power outlet. After this time, plug everything back in again and see if this resolved your issue.
Lastly, if you need to, do a hard reset. With the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Bass, Sound quality
Great sound great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good to have easy set up and sounds great! The Brest is much better than the other ones and yet a great sound
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect with Samsung TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect with a Samsung TV! Once you configure the TV to use the CF remote, it pairs automatically to your TV remote for volume. Sounds amazing!
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was very easy to set up and we have enjoyed it and our experience was very good at Best Buy
I would recommend this to a friend - Pros mentioned:Sound quality
Sounding great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The surround sound fills the room perfectly sounds excellent with subwoofer and the setup couldn’t have been easier.pairs great with Q led samsuhg TV
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Good sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Easy set up. A little confusing on which input to use.
I would recommend this to a friend - Pros mentioned:Sound quality
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had my experience with soundbars in the past and I’m impressed with the quality of sound and performance this one offers.
I would recommend this to a friend - Pros mentioned:Sound quality
Good buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was a great help in deciding on which one to buy. The choice has been teriffic. Good coverage, good base, what more can you ask for. Would buy again.
I would recommend this to a friend - Pros mentioned:Sound quality
The sound quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and very sound quality. I recommend for everyone.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this soundboard. Its perfect for my living room, which isnt huge. The only thing i dont like is the volume control on the remote.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Samaung 3.1 sound system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and nice bass sound effects. Sansubg is always the best and the only brand for me!
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundboard is easy to plug in and bass speaker is Bluetooth. Easy to follow settings with many equalizer presets.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had my samsung sound bar for 10yrs before it finally gave out on me so i had no doubt about going back for another samsung sound bar! It did not disappoint me at all! My bew samsung sound bar sounds amazing.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
SG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up and an awesome sound. I love the sound bar!!!
I would recommend this to a friend Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas Gift for my son he absolutely loves it! The sound quality is amazing I would definitely recommend
I would recommend this to a friend- Pros mentioned:Bass, Sound quality
Love it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sounds system has an amazing all around sound! Nice bass also! Perfect clear aound!
I would recommend this to a friend