Customer Ratings & Reviews
- Model:
- HW-B650/ZA
- |
- SKU:
- 6505155
Customer reviews
Rating 4.6 out of 5 stars with 5048 reviews
(5,048 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the HW-B650/ZA 3.1 Channel Soundbar, especially the amazing sound quality and ease of use. Many appreciate the bass and simple setup. However, some customers have experienced connectivity issues, and find the remote control and display less user-friendly.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Setup, Sound quality
Rated 5 out of 5 stars
Ready to jam!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, easy to set up, can turn the dial up without worrying about the speakers blowing!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. On sale. Great size and perfect to go with the tv I bought for my sons apartment.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 4 out of 5 stars
Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound guality. Easy to connect. 3 ways to connect
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good sounding speaker bass is beautiful quality sound bar
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is great.!! Would tell all my family and friends about this soundbar. Price was unbelievable. Keep up the good work.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great quality sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, including good bass. Fills up the large living area.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Amazing sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and bass. Just what my living room needed.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Samsung surround system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase. Very satisfied. Great quality and easy to set up. Sound quality great for my space.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Remote control
Rated 1 out of 5 stars
Harsh Sound and Terrible User Interface
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a home with a great room that has a lot of glass and 16' high ceilings so there is not a good place to mount a flat screen to a wall. Flat screens need to be mounted to a wall in order for rear firing speakers to be heard properly, with sound bouncing off the wall and back towards the viewer. So I found a mobile Flat screen stand which is perfect to mount our 55" Samsung. And it has an accessory shelf on the post below the screen mount. I decided to buy this B650 sound bar to solve my sound problem since I could secure it to that shelf. Got everything hooked up and was totally bummed at how lousy the sound is, from this soundbar and its wireless Sub Woofer. Everything is harsh, high pitched, unnatural and tinny...you name it. Dialogue is hard on the ears and there are no low-mids in the mix. And the woofer doesn't contribute enough to compensate for the highs. The sound bar, controlled by way of the remote control has EQ features which are supposed to allow you to tweak the sound in a limited number of EQ bandwidths which are available to change, by pushing buttons on the remote. But this remote is so non-intuitive and convoluted in its processes and the buttons you have to push to do anything, that I had to print out the User Manual from Samsung's website and keep it at my side, anytime I wanted to change something. The user interface is horrible because anything that you ask the remote to do, shows up in a very tiny scrolling text window 2" wide on the far right side of the soundbar. And each command you give only allows about 5 seconds on screen before it disappears and you have to re-activate the remote request again, all the while having to refer to the printed user manual at your side. There are button commands on this remote that you will never see on other remotes. With each button push, you are required to step through other button pushes to activate an action. To make matters worse the included user guide is one sheet of paper folded into fourths with print so small that I had to literally get out a magnifying glass to read...thus I had to go to Samsung's website to download a full size PDF to decipher the complicated interface of the remote signals sent to the soundbar. The less than adequate sound in a big room coming from the Samsung flat screen rear firing speakers ended up being 100% better than this sound bar coming straight at me. This sound bar is all treble with no low midrange to fill the sound spectrum. And the woofer doesn't contribute enough volume to balance out the horrible sound. If you have any appreciation for simply average to decent sound, you will be gravely disappointed in this lack luster sound bar. I also want to add that I am a huge fan of Samsung since I have 2 Samsung Smart Phones, 3 Samsung Flat Screens in my home, as well as several other Samsung devices. Thus it was a supreme disappointment to see the ball dropped on this product. I purchased this originally at $399 in mid 2023 and it currently sells for $199 everywhere. That should tell you something. It is not even worth $99. In fact if someone gave this to me as gift, I would give it away or sell it on eBay or Facebook Marketplace. On a side note, we have a 55" Samsung on a wall mount in our bedroom and 2 years ago, I wanted to supplement its sound with a soundbar and a wireless Sub and purchased a Polk Audio - Signa S2 for $199 and it is FAR superior to this Samsung, so I returned the Samsung and purchased another Polk and am now a happy camper in our great room. I should have purchased the Polk to begin with, but hey, I believe in Samsung and this had fabulous reviews (for no apparent reason).
No, I would not recommend this to a friendBrand response from Samsung
Posted .Avoid,
Thank you for your review of this Samsung HW-B650 Soundbar. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience
Should you ever decide to give Samsung audio products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
Again, thank you for taking the time to share your experience. We hope to regain you as a customer in the future.
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung speakers
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is to be speaker system with a subwoofer has worked and sounded great. Connects easily and has never disconnected or had a problem with it.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This set is amazing!!! The bass vibrates my room and the sound bar is clear.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Another great Samsung buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar. The price was great and the set up was easy. Terrific sound quality and I highly recommend this product.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Kill by sound
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound so good feel like in the theater. Love the soundtrack in thriller movies.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Sound bar for the win
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, bass is tremendous, could never go back to regular tv speakers again.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Satisfied Sound Bar Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound thanks I Wasn't sure I really needed a sound bar, but my son convinced me to buy one and now I am happy I did.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality - easy to setup and use - looks great
I would recommend this to a friend - Pros mentioned:Ease of use, Setup
Rated 5 out of 5 stars
Nice addition to tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shipped fast, very easy to setup and connected right up to my samsung tv.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this sound bar! Easy to set up and move if you need to ! Good sound and easy to use!
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup, the subwoofer connected automatically, full sound,
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Very Nice
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice sounding sound bar. When cleaning, my wife beats the block with it. Excellent sound and bass.
I would recommend this to a friend









