Customer Ratings & Reviews
- Model:
- HW-S50B/ZA
- |
- SKU:
- 6505158
Customer reviews
Rating 4.2 out of 5 stars with 816 reviews
(816 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the HW-S50B 3.0 Channel Soundbar for its spectacular sound quality, easy setup, and wireless connectivity. Its compact size, ease of use, and sleek design are also well-received. However, some customers have reported issues with the volume decreasing unexpectedly, a lack of bass, and occasional problems with the remote control's functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Bubba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation works and sounds great as with all Samung products.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Happy happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, sound is clear and powerful, it has a good volume
I would recommend this to a friend - Pros mentioned:Setup
Rated 5 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and easy to setup! Works well with our Samsung TV!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound since the chord leading to the television was changed.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Ms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Sounds great! Easy to set up sound bar
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great match with TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the sound bar to go with Samsung 43 inch tv. Great together.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality with a great ease of use. A+
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Try it yourself
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality of sound and great price? Can’t beat that
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good from it. I bought it as a gift..
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Price was not too bad. Premium sound for sure
I would recommend this to a friend Rated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was very impressed with the quality of the item that I've purchased. And especially with the help from the person who have helped me with my item
I would recommend this to a friendRated 4 out of 5 stars
Good for bedroom
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for bedroom no Dolby Atmos. Q-Symphony works well
I would recommend this to a friend- Pros mentioned:Connectivity
Rated 3 out of 5 stars
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best sound quality as a stand-alone output speaker, but it gets the job done and connects smoothly via Bluetooth. Good quality for the money.
I would recommend this to a friendBrand response from Samsung
Posted .Hello CleesPhoto,
Thank you for sharing your thoughts regarding the HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE.
When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
~ Samsung Solutions
- Cons mentioned:Volume
Rated 1 out of 5 stars
disapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.doesn't connect via bluetoothe to roku tv, volume increases and decreases depending on what streaming network you are on
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrianR,
Thank you for sharing your review of the HW-S50B Soundbar. We value your feedback and will share it with our teams.
If there is anything we can do to improve your enjoyment, such as helping to optimize settings for your specific sound scenario, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 3 out of 5 stars
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They told me this sound bar could connect to any t.v. they didnt tell me i had to buy a audio cable also
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alwayswatching,
Thank you for taking a moment to review the HW-S50B Soundbar.
There are three ways you can connect the HW-S50B to your via TV HDMI ARC (cable included), digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these three audio connections, you should have no issue connecting the soundbar to your TV.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
None
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gives great sound with out a loud background sound.
I would recommend this to a friend - Cons mentioned:Volume
Rated 3 out of 5 stars
Just Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as loud as I hoped I recommend buying a better quality version
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello JennD,
Thank you for taking a moment to review the HW-S50B Soundbar.
To optimize your audio experience, please try the various sound modes this model offers. Press the SOUND MODE button on your remote, and then select your desired sound effect: DTS VIRTUAL:X, STANDARD, MUSIC, or ADAPTIVE. When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported. You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6. Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Rated 5 out of 5 stars
Definitely recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely recommend pairs perfectly with my Samsung tv
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Definitely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar sounds great and works as intended. Easy to set up
I would recommend this to a friend - Cons mentioned:Volume
Rated 3 out of 5 stars
No Help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not give us any increase of volume over the TV sound. I returned it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MarionG,
Thank you for your review of the Samsung HW-S50B Soundbar and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
It is possible that your unit needed minor troubleshooting, a firmware update, or adjustments in settings like When you press the CH LEVEL button on the remote, you can adjust the volume of the CENTER speaker using the UP/DOWN buttons between -6 to +6. If the Rear Speakers (sold separately) are connected, the setting “Rear Level” is supported.
You can further adjust TREBLE and BASS via the TONE CONTROL button using the UP/DOWN buttons on the remote between -6 to +6.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to "Standard".
Should you ever decide to give Samsung Soundbars another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions









