Customer Ratings & Reviews
- Model:
- HW-S50B/ZA
- SKU:
- 6505158
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the HW-S50B 3.0 Channel Soundbar for its spectacular sound quality, easy setup, and wireless connectivity. Its compact size, ease of use, and sleek design are also well-received. However, some customers have reported issues with the volume decreasing unexpectedly, a lack of bass, and occasional problems with the remote control's functionality.
This summary was generated by AI based on customer reviews.
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned sound bar to you and bought a new one from you
I would recommend this to a friend- Pros mentioned:Sound quality
Definitely recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar sounds great and works as intended. Easy to set up
I would recommend this to a friend - Pros mentioned:Setup
Great sound bar for the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar for the money. Very easy installation
I would recommend this to a friend - Pros mentioned:Sound quality
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very good sound I love it it bring a good sound
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Great price! Easy to install! Great company!
I would recommend this to a friend - Pros mentioned:Sound quality
Worth!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great!! Worth it!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend Scheduling Incompetence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in-store experience and I have no issues with the product. What is the problem is what followed and is complete incompetence in terms of setting up the installation. I set up the installation several weeks in advance for a specific day because this is a second home. After doing so the first time i received a notification that it was set up for a different day. I called back and set it up (again) for the correct day and spoke specifically to an agent. The day before the scheduled installation I get a text indicating I need to set up the installation. I call and they tell me they cannot honor the original date. I cancelled the order.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MileZ,
It's unfortunate to hear of your installation experience. We recommend you contact Best Buy directly for assistance. You also may want to consider providing feedback to the Best Buy store where you made your purchase. We hope your issue is resolved quickly.
Should you ever need help or have questions on Samsung Products, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar works great. I was disappointed the batteries in the remote were very weak had to replace them.
I would recommend this to a friendStarted with a bang but blew in the end
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is working really good the first few hours I used it but the next day it began making blowing wind noises that are super annoying I tried a lot of techniques to fix it such as changing the output on my TV from Auto to PCM and all kinds of settings and monkeying around looks like I'm going to return it at this point. This is for a Samsung S50B soundbar btw.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello SeanM,
Thank you for taking a moment to review the HW-S50B Soundbar. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung Soundbar with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Pros mentioned:Sound quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it will buy again, very good sound thank you!
I would recommend this to a friend Not happy with the extra cost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know I had to purchase another part to use my headphones to work and also I have problems with the voice being off from the people talking. I was told to purchase another part to get it to work. not happy with all the extra cost. If I new this from the start maybe I wouldn't by the sound bar. It would have been nice if they told me that when I purchased it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello RonaldT,
Thank you for sharing your review of the HW-S50B Soundbar. I'm sorry to see that your experience in store was less than ideal.
To help with any audio sync issues, follow the steps below. Press the SOUND CONTROL button (which looks like a gear) until you hear SYNC and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons on the provided Soundbar remote.
Also, go in to your TV settings to find the Digital Audio Output Format within Sound or Expert Settings. From here make sure that it is set to Pass-Through if this is an option. This will allow the TV to help correct any audio sync issues you may be experiencing.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Sound quality
Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use it to play my PS5 and it's sounds amazing...
I would recommend this to a friend Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Now i can hear my movies with all the kids running around
I would recommend this to a friend- Cons mentioned:Volume
Samsung - HW-S50B 3.0ch All in One Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. My Samsung HDTV did not have enough volume.
I would recommend this to a friend - Pros mentioned:Sound quality
Samsung sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound. Hard to hook-up to a subwoofer.
I would recommend this to a friend Little disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fairly well. Comes with hdmi cable and not a optical cable.you have to always manually turn on to use
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AndrewW,
Thank you for sharing your experiences with the HW-S50B Soundbar.
Within your TV your will need to turn on HDMI-CEC. With this setting on and the Soundbar connected to the TV using the HDMI cable your Soundbar will automatically turn on/off with TV.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Connectivity
Bed room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item pairs very well with the samsung television.
I would recommend this to a friend Great product and better in store service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great in store service and recommendation. Product is fantastic.
I would recommend this to a friend- Pros mentioned:Sound quality
Wow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good soundbar . Made me realize that the tv sound wasn’t that great
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jayk,
Thank you for sharing your feedback on the HW-S50B Soundbar. I am glad to see that you are enjoying your audio experience.
If you want further bass, you can add the SWA-W510 Subwoofer designed to complement the S-Series soundbars.
Upgrade to surround sound by adding SWA-9200S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to have wires around your living room. Offering a more cinematic experience with fewer messy wires.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Samsung Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar works perfect paired with our Samsung TV.
I would recommend this to a friend