Customer Ratings & Reviews
- Model:
- RAYG1US1BLK
- SKU:
- 6506474
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are pleased with the sound quality, ease of use, and compact size of the Ray All-in-One Soundbar. Many also appreciate the bass, simple setup, and sleek design. However, some customers have expressed concerns regarding connectivity issues and the absence of a remote control. Others have noted the lack of HDMI and compatibility problems.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing speaker for the price! I love it with a passion of a thousand suns!
I would recommend this to a friend - Cons mentioned:Compatibility
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer advised it was not combatable with my LG TV. I was disappointed. He tried two different Sonos models. Both Ray and Beam.
No, I would not recommend this to a friend sorry information on how to tune
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.a waste of time and money. I bought this speaker 30 days ago. it cannot be tuned. I asked the Best Buy geek to tune it, he knew how to connect it but could no properly tune it to my Sony TV. I tried but dialog sounds like it's in a barrel and I'm being overwhelmed with pounding bass.
No, I would not recommend this to a friendNawlins
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to connect wants you to down load an app.
No, I would not recommend this to a friend- Cons mentioned:Hdmi
Useless
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is decent but can’t pair it with any tv remote that uses RF or Bluetooth. Lack of HDMI port is laughable. Look elsewhere
No, I would not recommend this to a friend Ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok not loud enough for me, but ok for a very small room like a closet.
No, I would not recommend this to a friend- Pros mentioned:Size
Fantastic sound for a small bar!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this bar for our bedroom and great investment for the size and price.
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos sound bar pleases!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clear sound, and easy to adjust with app donwloaded on phone!
I would recommend this to a friend Be careful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to match with TV remote. I can only change the volume by using the app on on iPad or iPhone.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound and quality for a smaller room. No complaints
I would recommend this to a friend - Pros mentioned:Sound quality
Sonos Ray
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, just make sure you have a digital out on your TV.
I would recommend this to a friend Sonó bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume to low stop work without reason bad Quality
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Small tv must
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing.. Really helps the audio for the small tv..
I would recommend this to a friend - Pros mentioned:Sound quality
GREAT entry into Sonos
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing. Sound is very impressive. Sonos never disappoints.
I would recommend this to a friend - Cons mentioned:Connectivity
connect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.can’t connect to tv, works only with the app, and if i want to listen i have to get up and up/down the volume. for me it didn’t work
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .Hello,
While most TVs are compatible with Sonos home theater speakers, some may need additional configuration or may not work with Sonos. Here are some basic requirements when using Sonos speakers with your TV.
If you do not see some of the ports of menu options mentioned below, consult your TV or external source device’s manual or manufacturer support for help.
TV requirements
Ray, Playbar, and Playbase require a TV with a digital optical audio output.
I hope this helps.
Don’t do it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea that I must use the app to change the volume is frankly absurd. Now the app crashes when you open it!
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .I’m truly sorry to hear about your frustrating experience with the Sonos Ray. Having to rely on an app that isn't functioning properly, especially for something as basic as adjusting the volume, is definitely not the experience we want for you.
To address the issue:
Remote Control: The Sonos Ray is designed to work with your TV's remote control, so you shouldn’t need the app for volume control. If the remote isn’t paired correctly, try going into the Sonos app, navigating to “Settings” > “System” > “Remote Control Setup,” and follow the prompts to pair your TV remote.
App Crashing: If the app is crashing, try updating it to the latest version, as updates often fix bugs. If you’re already on the latest version, uninstalling and reinstalling the app can sometimes resolve these issues.
We sincerely apologize for the inconvenience this has caused and appreciate your patience as we work through these technical issues. If these steps don’t resolve the problem, please don’t hesitate to reach out to our support team at support.sonos.com for further assistance. We want to ensure you have a seamless and enjoyable experience with your Sonos Ray.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is not as good as I would expect for the cost
No, I would not recommend this to a friendSonos Soundbar Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No hdmi connection which makes connection much easier. Unit not suited for a medium sized room. It does not put out enough volume. I returned to Best Buy for a different unit.
No, I would not recommend this to a friend- Cons mentioned:Compatibility
Sonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work with my TV. There is no output port to plug the cord into.
No, I would not recommend this to a friendBrand response from Sonos Customer Care
Posted .It sounds like you're having trouble connecting your Sonos Ray to your TV. Here are some steps to troubleshoot and resolve the issue:
Check Connection Ports:
The Sonos Ray should connect to your TV via an optical audio cable. Ensure that your TV has an optical audio output port (often labeled "Optical" or "Digital Audio Out"). If your TV doesn't have this port, you might need a different soundbar or an adapter to connect.
Verify the Optical Cable Connection:
Ensure the optical cable is securely plugged into both the Sonos Ray and the TV. The cable should click into place.
Select the Correct Input:
On your TV, go to the audio settings and make sure the audio output is set to "Optical" or "Digital Audio Out" rather than the TV's internal speakers.TV Compatibility:
Verify that your TV's optical output settings are compatible with the Sonos Ray. Some TVs have settings for audio formats that might need adjustment.
If these steps don’t resolve the issue, it might be helpful to consult the Sonos support website at support.sonos.com or contact their customer service for further assistance.
I hope this addresses your concern!
Not worh the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dies not have the same sound quality as the multiple other sonos devicea I own. Had to return it due to not being fully compatible with my samsung tv Cannot control volume with samsung remotes.
No, I would not recommend this to a friend