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Customer reviews

Rating 4.5 out of 5 stars with 783 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the KQi2 Pro Foldable Electric Kick Scooter for its speed, build quality, battery life, range, and price. While some find the weight to be a concern, especially for younger users, the scooter is generally well-received. Some customers mentioned that the suspension and brakes could be improved, and that the scooter is not ideal for hill climbing. Additionally, a few customers noted that the scooter is larger than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 783 reviews
  • Rated 2 out of 5 stars

    Throttle needs a recall on all models

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten 2 of these and both survived very few trips…both received and error code concerning the throttle being faulty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Scooter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live this Scooter, It does what it says, I definitely recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Scooter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need it in my collection so I can ride around with the electric scooter.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer service

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called about 2 months ago and tried to cancel my order 6 hours after i ordered it and they said oo but still sent it and it was to the wrong address and then they are still making me pay for it even though i dont have it. 400 dollars gone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disposible ScooTer - Broke after 3 mo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooter broke after 3 and half months of use. BestBuy sends you to deal with NIU which has zero customer service. Also the speed and battery life were a lot shorter than advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very fragile

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only been riding it for four months and over 400km and already it won’t charge. I was sent a new charger right after the return and it still won’t chrage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get something longer Lasting.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for a month, broke, and couldn't get it fixed. I rode it as i should and made sure to follow the instructions and cautionary guide.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    issues with motor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will be returning this tomorrow. after already returning 1 before, just to be disappointed. stop working properly after 2 days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fun ride

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great adult electric scooter. easy set up.fun too ride

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Eh

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too slow and unstable, can’t even get it wet without it messing up; to delicate not worth the money. Might as well get a Vespa

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Service?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great until it stopped powering on. Worked for 7 months and Best Buy can't direct me to service the scooter. Im never shopping at Best Buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not start at all.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would have been alot better if it actually started. Something is wrong with this one, doesn’t start. Need to get it checked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Colleg mom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scooter lasted 2 months and it malfunctioned! I would not recommend this product. The company is based out of china.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scooter

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, this scooter is a piece of crap code 03 constantly, now I cannot get past the code

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dose not start when parked in sunlight

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When parked in sun it does not start till you connect with power cord

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it…!! It breaks too easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse purchase ever. It breaks easily. They will find any way not to cover it and you will lose your money. Very bad product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Error 3 code

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this scooter and then it got a error code and it wont let me ride

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    unimpressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it. didn’t work as advertised on speed or distance with a full charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad experience the tyre got broke for 20 days

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scooter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return after 1 week started flashing error codes

    No, I would not recommend this to a friend