Customer Ratings & Reviews

This item was supposed to be delivered a week ago and still hasn't arrived. I have filed a complaint with the Better Business Bureau.

The same model from sams club works better. These a person near by can hear. Returned them

I won’t waste my time on this. They’re horrible. I don’t recommend them. I wouldn’t waste my time.

Not very flexible. What good is sound quality if the hard headband eventually starts to hurt your head?

Product is fine Best Buy as a company is awful. If you can buy it somewhere esle do so.

After 3 weeks of owning. Stop changing and returned item and got my money back

Bought with every intention of using... Much too big, audio leaks and bulkier then in advertising.

You can hear the person real good on your end on the receiving end they couldn't hear you too much static

As the owner of several higher-end audio headsets, I can confirm that Shokz is now my favorite and go-to listening device. The audio quality is excellent, and the ease of use is flawless. They are water resistant, allow me to make and take phone calls, and are lightweight. To top it all off, the ear pods do not enter my ear canal, so there are zero sanitary issues. Great product! I recommend it highly.

I bought this to my wife for a reason. It says pink. Well it turns out it is kind of orange or something but one thing is no is pink.

Worst headphones I’ve ever had. I would have taken them back but was a day late from the 14 days return policy of Best Buy.

 Has a proprietary charging connection that has a USB but not convenient

These Shokz OpenRun Pro Bluetooth headphones have a lot of fantastic features, but I’d wager they’re really limited to some specific use conditions. They are not great everywhere, but do excel in certain circumstances. Out of the box, the headphones have a nice storage case with a molded insert, they’re lightweight (29g), and quick and easy to get turned on and paired to your mobile device (Bluetooth 5.1). To pair, just hold the volume up (+ button) for 6 second. You’ll hear voice prompts on the headset. The charging cable is only about 2ft long, is pretty thin, and is a proprietary magnetic connection, so be sure to keep track of it otherwise you’ll struggle attempting to charge them. While charging, the led on the side of the headset is red, once fully charged it will switch to blue. The Shokz app found and connected to the headset without issue and gave some easier ways to adjust equalizer settings if you didn’t like using the buttons on the headset. There are 2 EQ settings in the application: Vocal and Standard. The Standard setting was pretty balanced for general audio, perfect for music. The vocal setting boosts some of the higher frequencies and is great for phone calls or podcasts. On Standard EQ setting, music was balanced, but flat. There is more bass in this model which is an improvement over some of the previous models, but the bass is clearer on these. If you turn the volume up too much on bass heavy music, I find the headset almost tickles me and I don’t like it. The biggest caveat: little to no privacy. Anyone with in several feet of you can hear the music you’re listening to or hear the voices on your phone call. The high frequency audio comes out of the normal speaker directed at your ear, only the lower frequencies are actually bone conduction. While this is great for running as you can blast music while still hearing your surroundings, it’s not great if you’re looking for privacy in what you’re listening to. If you listened quiet enough and had more of a cubicle or office setup at work, you could get away with no one hearing what you’re listening to, but if you’re in a shared flex space, the noise will bother others. Overall, from previous models, these have enhanced bass, better battery life, easier to use controls, and a quick charge feature (5 minute for 1.5 hours of usage). They’re also IP55 rated to protect against sweat, splashes, and raindrops. If you need a pair better suited for worse conditions than that, Shokz also makes a IP67 rated model (regular OpenRun), or even a fully submersible IP68 rated model with onboard storage for swimming (OpenSwim). If you don’t need those features, you want the latest bone conduction technology, and you’re an avid runner or sports athlete that likes to hear your surroundings, these are a fantastic purchase.

Does not work as advertised. Only good for non metal loving simps.

I wouldn't recommend if youre into good sound quality. Good for podcast but thats about it

My customers said I sound as if I was speaking through a can. Others said I sound very far away.

I wouldn’t recommended them to anyone, the sound is too easy to get lost

They’re nice and all, but only for when your not in a very loud environment.

Bad fit not adjustable, make sure you try them on otherwise you could be in for a surprise

Item arrived completely damaged. I tried to return the item & was told it could not be returned/replaced.