Customer Ratings & Reviews

Hi Flawless,

Thanks for commenting! We are thrilled to know your satisfaction with the great microphone quality and amazing performance of our INZONE H9 Gaming Headphones. We truly appreciate your feedback with its price.

The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi Great,

Thanks for commenting! We are so happy to know your satisfaction with the exceptional sound quality, very comfortable fit design, and reasonable price of the INZONE H9 Gaming Headphones. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.

Thank you for your purchase and for choosing Sony!

- Romeo

Hi RolandoF,

We're delighted to hear that you’re enjoying the exceptional comfort and ergonomic fit of your Sony INZONE headphones. Thank you so much for the fantastic 5-star rating. The care in our design really shows in details like how well the headset sits on the ear, ensuring a seamless audio experience.

Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.

Hi Diablo, We are glad that you like your INZONE H9 gaming headphones. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! -Craig

Hi NeoFat, Choosing this headset will definitely be worth it! It's wonderful to hear you are having an enjoyable, immersive gaming experience with your new INZONE H9 and you find it very comfortable during use. Thank you so much for leaving us such a wonderful review of your new gaming headset! -Jess

Hi TiffanyM,

Thank you for the incredible 5-star review! It's rewarding to hear you're happy with the Sony INZONE H9 headphones. You've highlighted exactly what we set out to achieve with this headset: top-tier performance and great value. The INZONE H9 is designed to give you a true competitive advantage with features like 360 Spatial Sound for Gaming, which helps you pinpoint opponents with incredible accuracy, and our world-class Noise Canceling, which lets you focus entirely on the game.

Thank you for your support and for choosing Sony!

Regards,
Dominick

Hi MatthewS, Awesome! We're thrilled to hear you're enjoying INZONE H9 Wireless Noise Cancelling Gaming Headset. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay

Hola Shantynet,

Gracias por la calificación de 5 estrellas y nos alegra saber que le gusta el diseño cómodo y la calidad de sonido de los auriculares. ¡Gracias por elegir Sony!

-David

Hi Case, We're glad to hear that you are happy with this INZONE H9 Wireless Noise Cancelling Gaming Headset. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for giving the product a perfect rating! Jay

Hi RyanF,

Very nice! We're glad to hear that you like the noise canceling, microphone, smart features and battery of the headphones. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony!

-David

Hello Bostonbassman78,

We're thrilled to hear the INZONE H9 have deliver an outstanding performance and you find them so much more comfortable. Designed with extended gaming sessions in mind, focusing on both exceptional sound quality and superior comfort, it's great to know we've succeeded in your experience!

Thanks for choosing Sony.

Sincerely,
Jenn | Sony Social Media Team.

Hi ToriT,
Thank you so much for the positive feedback! It's wonderful to hear that you are enjoying the noise cancellation and comfortable fit of your INZONE H9 gaming headset. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Thanks for choosing Sony! - Kris

Hello AngelM,

Thank you for sharing your positive experience with the WHG900N headphones. We're thrilled to hear that you appreciate the high quality and effective noise cancellation, which helps you focus on your tasks without distractions from external noise. It's great to know that you find the material of the headphones to be of good quality as well. Thank you for choosing Sony!

Best regards,
-Fred

Hi Deej, Excellent choice! We are glad to hear that you are happy with your new Inzone H9! Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise canceling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. -Carl

Hi Lencho310,

Thank you for the feedback. We're glad to hear that you like the sound quality and comfortable design of the headphones. It is unfortunate that the unit had to be returned. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase.

-David

Hi GuerillaBiscuits,
Great! Thank you for your feedback and for the 5-star rating. We are truly happy that you appreciate the comfortable design and audio quality of your new Sony INZONE H9. Our INZONE H9 headset immerses you in the zone with 360 Spatial Sound for Gaming and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting enemies before they see you. Thank you for choosing Sony! - Marco

Hi MiguelR, we're glad you like the comfort and noise canceling feature of our product. Thanks for choosing Sony. ~Earl

Hi AlfredoM, we're glad you are enjoying the fit and sound quality of our product! Thanks for choosing Sony! ~Earl

Hi Rivergus21,

Thanks for reaching out to us with your concern. We regret to hear that it hasn't lived up to your expectations, in terms of mic quality. This is not the experience we want you to have. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. The wide, soft headband cushion distributes weight evenly across your head for long-term wearing comfort.

If your voice does not reach the person during a call/your voice is low on the caller’s side, follow the guidelines below.

While connected to a game console (computer or PS5™)
• Check that both the headset and the connected device are turned on.
• Adjust the volume of the headset and the connected device. Turn up the volume if it is too low.
• Make sure the in-game voice chat output setting is set to [INZONE H9 / INZONE H7 - CHAT].
• Check the call settings of the in-game voice chat and video calling application.
• If the boom microphone of the headset is raised, lower the boom microphone and adjust its position so that it is near your mouth.
• Adjust the GAME/CHAT (game/chat balance) button to the chat side.
• Make sure that the microphone setting is set to [INZONE H9 / INZONE H7 - CHAT] in the sound settings of the computer.
• When connected to a computer, adjust the microphone volume with “INZONE Hub”.
• Connect the headset to the USB transceiver again.

For more details, refer to this help guide link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670442.html

If you still have the unit, allow us to help you and turn your experience around. You can email us at socialsupport@am.sony.com with the following details:

Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:

Regards,
Jess

Hi o2byz, We're very grateful for this positive feedback! We’ve designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. INZONE H9 allows you to enjoy the immersive sound of PlayStation® 5’s Tempest 3D AudioTech for gaming with greater spatial expression. Works seamlessly with PlayStation®5 consoles and special PS5™ features for enhanced performance.
Thanks for the recommendation. Jay