Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$137.99
Save $92
Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5937 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 5,937 reviews
  • Rated 5 out of 5 stars

    Not to bad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, and a good fit under a motercycle helmet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Samsung Buds

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them!!! Excellent noise cancellation and Vibrant audio Definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    great earbuds 2

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product is you already own a samsung phone. Fits nice in ear. Fells solid and great features on the app

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth your money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried every type of earbuds but this one exceeds all expectations. Truly one of the best earbuds i have ever got

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pro bds sound pro & cons

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound good app with eq. Bads do not like steam or sounaa will beep twice and shot down. No watter either. Remmember that. Samsung warranty service very slllowww. Be worn. Buy extended from best buy. It will be worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, but not able to used noise cancelation with one earbud. Sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Weak sauce

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, the size is good but NO noise cancelation. Not good for movies or being on the phone

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Scarsella, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds2 have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Take a moment to review, "No, low, or poor audio quality on Samsung earbuds" for some helpful troubleshooting steps you can take on your own to help resolve what you may be experiencing with your Buds2 Pro. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung always has the best products. Great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    BEST FOR MY EARS

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kove these things. Theyre smart. Water resistant and never fall out of my ear. I always buy these buds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, a great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds have been great! I love that the ear buds have two layers of wax protection making them easy to clean and protecting additionally from sweat during workouts. The only complaint I really have is the fit isnt 100% perfect, but they have mever fallen out, and when I go to adjust them I can easily hit the touch buttons and pause my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best that money can buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best on the market and I’ve tried other quality brand ear buds. These by far are the best.. compatible with android and iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for work or gym

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on battery easy to charge. I have been using them for work and at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Buds to these. I love that they are very easy to navigate. The only new feature i love is turning on/off background noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung pods

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my husband & he loves them , he uses everyday for work ! He usually charge them every 2 days

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ones ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, especially the noise canceling option.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    In Love

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not A Single Complaint. They Fit In My Ear Like A Thing Of Perfection.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Great sound and awesome app control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and sound is amazing. Only downside is during a workout the left bud slides out. I haved found an x-small silicon tip replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the buds collection don't waste time with the other options if you are going to use alot daily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome, but better fitting earbuds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean they're really good in quality, the earbuds aspect could be better, but thats an general problem I have with all earbuds and perfecting fitting in my ear without falling. Sound quality and app use is amazing though

    I would recommend this to a friend