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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5937 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 5,937 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must get

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. Sound and quaility are amazing. I use them all day, everyday and hadnt have any issue with them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these for about almost a year. These are my 2nd pair because my other ones got stolen, I like the feel of the earbuds it fits in the ear just fine which is hard for me to find a good earbuds that fits just right, but one thing I noticed with this pair is that the its loosing the sound quality the right side sounds muffled and the noise cancelling hasnt worked that well recently but it could just be dying from heavy use. Overall I do like these headphones with all the features it holds.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Jacob, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the fit of the buds. We have a great article on our website to help you troubleshoot the right ear bud audio quality that you mentioned. The article titled "No, low, or poor audio quality on Samsung earbuds". You can also reach out to the Samsung Support Team for additional assistance if necessary. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Galaxy! Would recommend for sure! Great sound quality!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good price. Delivers quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great but slips

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones only issue is they almetimes fall out but thebquality of aound is amazing price wise its expensive i feel it should be 100 to 150 at most

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, google translate works great. Would def vuy again.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Earbud, it fit in perfectly. I don't have to worry about losing my Earbuds while taking a walk, running or at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not go Pro?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro versions of the ear buds are significantly better quality than the normal, a soft matte textured case, the inside is as matches and the earbuds are pleasant to touch with a good grip to them. The sound quality is consistently better, the non pro's are fine, the ANC is definitely smoother. Battery life is a decent amount of time as well. Highly Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Uncomfortable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were okay. The only complaint I had was the way they fit in my ears. I returned them because they weren't comfortable. Quality was good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations RocioP, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We appreciate your candor as we make every effort to improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 and Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a moment to review, "How to wear your Samsung earbuds" or more great information on how to get that perfect fit for your Galaxy Buds2 Pro. If you would like any further assistance afterwards, feel free to contact Support. We'd be happy to assist you further. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound is excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first higher dollar pair of headphones and they are great. Work great for phone calls also and people hear me very clearly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    they are just ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    idk one went crazy but they are ok. but these for some reason are easy to lose. buy on sale.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Parker, thanks for taking the time to review your experience using the Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I suggest reaching out to Support if you would like assistance with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, I lost the extra silicone tips and had to order more off Amazon. They are a little loose in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Clear sound and nice fit. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy !!! fantastic it’s amazing sounds I'm recommending buy it !!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear perception and sound depth, eady to install. Great blocking of surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Lost my other pair and just had to replace.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Galaxy Buds Pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Earbuds to have far as sound and quality definitely doesn’t disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buds I have ever owned buy a long shot! My old Samsung buds finally died right before these were released. The sound and noise canceling are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is most definitely a Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing. I also like how they go into ambient mode when someone starts speaking with you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wont be disappointed!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to take an eight hour plane ride to Hawaii and i am very glade i did. It washed out all the plane noise and i was able to watch my movies.

    I would recommend this to a friend