Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$137.99
Save $92
Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5937 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 5,937 reviews
  • Rated 3 out of 5 stars

    Samsung Galaxy Buds2 Pro not for IOS

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the sound quality of these headphones along with the noise cancellation. The downside to this product for me is that I have an iPhone and there isn't an app for this specific product on the iPhones. Even researching online about possible apps to use to even find or update the headphones has been a challenge. Online doesn't give the correct information and I ended up downloading and app on my MacBook so I could update the headphones, but it still wasn't working for me. Overall love the sound produced, but not having an app and not being able to use the app to find the headphones or case when they get lost isn't ideal.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Kaitlyn, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Your earbuds can connect to Bluetooth devices for streaming music or making calls. You'll get the best experience when using the Galaxy Wearable app on your phone or tablet because you'll have full control over your music. Some features won't appear in the app unless you've already connected the earbuds at least once. For Samsung and Android devices using the Galaxy Wearable app (Galaxy Buds, Buds+, Buds Live, Buds Pro, Buds2, Buds2 Pro, Buds3, and Buds3 Pro), or iPhone 7 or later devices running iOS 10 or higher using the Samsung Galaxy Buds app (Galaxy Buds+ or Galaxy Buds Live), can: Streaming music
      Notifications (not available on iOS), Spotify integration, Making calls, Ambient sound,
      Touchpad controls, Battery status, Equalizer sound controls, Find My Earbuds, Restarting or resetting your earbuds, and checking for software updates. However, notifications, Gaming mode, and Spotify integration are not available on iOS. Keep in mind that there are a few differences between the earbud types. On iOS devices, the Samsung Galaxy Buds app is compatible on iPhone 7 and later running iOS 10 or higher. Only the Galaxy Buds+ and Buds Live are compatible with the iOS Buds app. There is no app support for the Galaxy Buds, Buds Pro, Buds2, Buds2 Pro, Buds3, or Buds3 Pro with iOS products, but you can pair them with Bluetooth to stream music, make calls, and use touchpad controls. If you would like to learn more, feel free to check out "How to connect your Galaxy Buds." Let us know if you have any questions for us afterward or if you would like any additional assistance, do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sound quality, the touch control is a bit too sensitive however

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best on the market

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are amazing the best on the market hands down

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Pro2s are awesome!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear bud is a nice update to the Galaxy Pro. Great fit

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. I like that you don’t need cords to plug in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound quality. The best sounding earbuds i own.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable audio quality is superb and definitely a airpod killer

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A strong competitor in the micro-earbud space!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite impressed with these earbuds; my initial impressions began with the packaging. Samsung, like Sony and some other companies, is moving towards sustainable packaging and there is little if any plastic utilized here. Clever use of various paper and cardboard-based materials is used to secure the earbuds, case, USB C cord, and ear tips inside of the box. Continued impressions were when I opened the earbuds case, placed the earbuds in, and found that active noise canceling (ANC) immediately began and that, with the case open, it was already querying for a Bluetooth connection. This made connecting my iPhone a cinch. They also have the Galaxy connect feature where they can connect to compatible Galaxy devices with just opening the earbuds case. The audio experience with these earbuds is excellent and is on par with many others I have tried including my Apple Airpod Pro’s and LG FP9’s. As a matter of face, the bass presence and detail here may surpass the others entirely. An additionally impressive aspect of these earbuds is their ability to block wind noise. I went for a bike ride on a very windy evening and with these headphones on transparency mode for safety, I found that these headphones blocked out the wind admirably well to the point where I could hear my audio with no problem. With the additional assurance from Samsung that these are IPX7 water-resistant, I feel that these would be a great choice for athletes or outdoors-oriented audiophiles. The controls on the earbuds themselves are intuitive and easy to use. The only trouble is that I find that like other earbuds that lack controls on a stem, I often find myself inadvertently performing actions with the earbuds like pausing my music when I pressed the bud to adjust it back into my ear canal. The earbuds do have an excellent fit, but every earbud requires adjustment once in a while, especially while in the middle of activities. If you are not an Apple ecosystem devotee, these are very good earbuds to consider. They have a strong, simple to set up Bluetooth connection and just sound absolutely excellent. Additionally, their battery life is going to attract many users to them over some of the competition’s offerings. Altogether, I have no issue recommending these to anyone seeking not only an excellent, refined audio experience, but one that is really made to excel with Galaxy devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good sounds perfect i really recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with my galaxy phone. These have great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ear buds. Good noise canceling.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds. A little expensive but you get what you pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always use regular headphones, Iwas talked into these, best money i ever spent they spund amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung galaxy buds pro 2

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality audio and great sound canceling. Great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Dont fall out of ears

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great cant tell hi def or dolby atmos but love music and tv does a great job with flac on fold 4

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No complaints.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I couldnt have ask for anything better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best buds

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing. Definitely the best buds they have come up with so far.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can improve

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, great audio cancellation, missing a better confort and stability

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds incrediable and smooth texture. Like the bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lost a pair and got new ones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great, I lost the last pair and had to get new ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give to my wife, she said is great to work with, even work out, excellent quality on the calls and to losten songs and podcasts.

    I would recommend this to a friend