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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5933 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 5,933 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and qualityear buds. I am very happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice real upgrade clear sound will continue to buy Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It's a pretty color and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds especially for watching movies/shows.Samsung app givea you some adjustabillity with 360 audio and nosie controls. I have had these for awhile now and i have been enjoying them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Work like a pair of earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound pretty good, but for some reason they hurt my ears after a while

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Samsung EarBuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable in my ear. Easy to pair with my s21+.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They should stick with phones and tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, at least in my experience. Bought them to use with my TV and, when they work, they're pretty good. But the seamless switching between devices is a joke and, on several occasions, I've put them in only to find that I had no usable volume. Some time later, they usually start working okay for no apparent reason. Can't get them to connect to their dedicated app, and Google gave me a laundry list of things I need to try to get them to work. That's too much work to have to do every few weeks, so I guess I'll just have to cut my losses and buy a different brand to replace them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Sgtbert, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Buds2 Pro. We appreciate your candor as we strive to make improvements on the functionality and performance of our product line. Samsung offers a 12-month warranty on your product for manufacturing defects in materials and workmanship. Galaxy Buds have a quick Bluetooth connection switching feature that allows you to easily connect additional Samsung devices. While using this feature, you can easily switch your Bluetooth connection between multiple devices that have signed into the same Samsung account because the pairing information of the earbuds will be synced to other devices that are using the same Samsung account. No need to pair each device individually. If the earbuds do not connect to your device, the connection pop-up window does not appear, or your device can't find the earbuds, tap and hold both of the touchpads of the earbuds' while wearing them to enter manual Bluetooth pairing mode. Once you have entered the Bluetooth pairing mode, you will hear a sound. Please take note that you will not be able to use this method if you are playing music and you have set the volume adjustment as a preset tap-and-hold feature. If you have multiple Bluetooth audio devices connected to your mobile device, you can use the Media or Devices panel on Android 10 or higher phones to switch connections between the different devices. Please feel free to check out, "How to connect your Samsung Galaxy earbuds" if you would like to learn more about your seamless connection feature. If you have any questions for us after or if you would like any further assistance, please feel free to contact Support. Thanks for being a valued Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great but..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, the only downside is that i wish they had a longer battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sounds and fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im sure everyones different but they fit me well and the sounds are excellent and the ambience sound is awesome and the silent features are pretty good easy connect amd controls to watch and phone!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awsome buds2pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome sound, very comfortable to your ears, excellent headphones

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Buds2 pro have More comfortable fit than the buds pro.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ear buds i have ever had.hands down

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Quality but come out easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Really enjoying the ease of use. Lower star ratings is that these fall out of your ears easily if you are doing something active. Have tried all sizes, but these randomly come out. Eventually, I have a bad feeling these will fall some place where they cannot be retrieved.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great i loved these but the noise canceling was very strong.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, def reccomend! One charge lasts a long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise isolation, especially on a plane. I do like to sleep with one in at a time and they are just a bit too big for my ears personally, but I'm sure I can get smaller ear attachments, I just wish they came with them already. I am also going from the galaxy buds live which stayed in. Better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of sound, very good product for everyday use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality! Honestly the best buds I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! Wish the app was more compatible with iphone but oh well. Intended to use as a translation aid on my trip but (self deprecating laugh) but life moves way too fast!!!! LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my year review, after owning these and the airpods pro. These are hands down just a better options. They fit perfectly, the sound suppression and vocal pick up is simply great. Couldn't ask for a better product.

    I would recommend this to a friend