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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5937 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 5,937 reviews
  • Rated 5 out of 5 stars

    Super comfy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these buds! The only downfall would be that the case has to be open in order to "find my buds" but thats on the software, not really the item. Theyre super comfortable to wear and i even fall asleep with them in because theyre so light and comfy i forget theyre in my ears!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Earbuds ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Earbuds I've ever owned! I connect to my Samsung phone, my PC, my MacBook, My switch, even my Samsung TV so I can watch a show while my spouse reads! Easy functionality and great sound quality!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did great job in this bud's,,,good quality sounds

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ear bud the best so far. Noise cancelation is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones nothing better then them out in stores

    I would recommend this to a friend
  • Cons mentioned:
    Price, Touch controls

    Rated 1 out of 5 stars

    Expensive Quirky, Not worth the money!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel big and heavy in my ears. It is hard to figure out where the touch zones are. I had a lower priced earbud that worked perfectly. These are quirky. They connect to my phone sometimes and other times they won't connect when I attempt to manually connect them . I regret buying these. My old beats earbuds cost less and worked flawlessly. SMH!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphone was great I would definitely recommend it to other people to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purple bandit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like so far. Had to change the ear fittings a few times to ensure it stays. Good quality sound when doing my walks. and in my fav color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy buds 2 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line sound and quality glad i made this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Galaxy Buds 2 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are light and has a good fit.................

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, good noise cancellation and great sound quality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. Worked grear from August 2024 of last until the first week of July 2025, then the right one decided to not work right. It sounds hollow and has zero noise canceling. The left works just fine. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations Codfan81, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Restart or reset your Samsung earbuds" and "No, low, or poor audio quality on Samsung earbuds" to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being a loyal Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a bad product after all. Sound quality was good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung for life!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good pair if headphones. Great features and sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work amazingly and are so comfy. Sound is great and call volume/microphone are pretty good too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. She likes how long they maintain a charge and the active noise canceling. Sound is pretty good and the fitment is ok. She can't quite find the perfect fit between the smallest cushions and the mid sized ones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Buds Pro are a better value than the Buds2 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Buds Pro are a better value. The Buds2 Pro have better active noise canceling and their size is better. Everything else about them is worse than the Buds Pro. Sound quality is better on the Buds Pro, ambient amplification is better on the Buds Pro, battery life is better on the Buds Pro.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ok buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well just not for me they were kinda slippery when im sweating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are amazing! Truly better than the previous ones! They really stand out. The noise canceling has improved as well. Since I have longer hair my regular head phones like to fall off sometimes. Bought these at the store yesturday and the sound was abousutuly amazing!! Good product by Samsung! #Representing GeekSquad in Santa Rosa!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! My favorite ear buds. I use them all the time.

    I would recommend this to a friend