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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5931 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 184 Showing 3,661-3,680 of 5,931 reviews
  • Rated 5 out of 5 stars

    Best Christmas gift to give

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves them he uses them everyday! He told me these are the best headphones for his job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! I usually have an issue with the right fit for ear buds, these are a great fit for me! Took me a couple days to adjust but love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it. Upgraded from the first Samsung Buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not very satisfied

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy that they keep falling out from my ear but other than that the sound quality is good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KristyH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. If you would like further assistance or if you have any questions for us, feel free to contact Support at your earliest convenience. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset by far Music sounds amazing

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Meh, I would NOT buy them again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to love them b/c I hate how the airpods feel in your ear after a while, and they do fall out. These do not do that, but the sound sucks, it was a pain to attach to my iPhone, worked flawless with my fold 4, but wanted it to work with both. The sound is very dull and shallow. I took them back, not worth the $

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the overall functionality of this product. The sound is amazing even when using with an iPhone (I know!). I do wish there was an app that worked with these like with the Galaxy/Samsung phone, but am happy with this purchase. I love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Galaxy pro 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and work great for the time i have used them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buds 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job. Very competitive with my airpods

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pop out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that their lilac, its my favorite color. I shouldve read reviews first though. They're kind of annoying cause they occasionally fall out and most of the time feel like theyre popping out. Still use them though, i like the touch controls.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid for the Samsung Ecosystem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit right into the Samsung Ecosystem. Provide good noise cancellation similar iphone. Pull them out the box and sync right to my samsung devices. automatically switch between my samsung devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been a galaxy fan great choice for everyday enjoying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    MATERIALS COULD POTENTIALLY CAUSE EAR INFECTION.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this review 5 stars I truly do . I have been a samsung consumer for the past 15 years and i have been more than happy with all of the products that i hace purchased in the past. But enough of the praise and the love for samsung. I personally have no idea why they would keep on making buds that are hurting so many clients and good loyal costumers ro the brand. I myself have beeen a victim of this matter i have cought an ear infection now twice . I have given samsung buds another chance to be let down and hurt again. I'm not going to step away from the brand but i do hope that improvement get made and this issues get fixed . Thos things have made my ears scab , hurt and bleed . Aside of that this buds soudn great top class technology great spund and response to the touch controls awesome paring to any device including smart tv's with Bluetooth conectivity mid range battety life if you use them heavily the battery will also drain just as fast . Noise cancelation is mote than decent to be honest i love this darn little things and they could easily be 5 stars but they are hurting me and many other peope, SAMSUNG IS TIME FOR YOU AS A COMPANY TO HAVE SOME ACCOUNTABILITY AND DO SOMETHING IN REGAR THIS ISSUE THAT HAVE BEEN GOING ON FOR THE PAST COUPLE OF YEARS NOW .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Hurt ya ears!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are okay, the sound is awesome but these buds hurt my ears after an hour of use. Maybe they'll be comfortable for you maybe not. I wish the companies offered mock ones to tryout. I spend 5 to ten bucks to see how a pair will fit before purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Got to have them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and the noise cancellation is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones arrived fast. Came in 2 days. I was super happy cause i lost my other ones ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds! They were the replacement for my Sony Earbuds. Of course I was hesitant but I went for it and have no regrets. They're actually better than my Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved these as a Christmas gift. She loves the feel and comfort of the ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ear buds but i lost them. Had to purchase another pair. Nice quality tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most expensive earbuds i have ever bought and they are worth every penny

    I would recommend this to a friend