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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5937 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 5,937 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect 4.5 Stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality, Stellar. They won't stay in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and the recipient was very happy with the earbuds. Found it easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but don't stay in place

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. They sound great and they work well. The only thing that irritates me is that they do fall out when I bend over or move too much. I've tried using the different size pieces and none of them keep them from falling out with activity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Last Gen better

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous generation headphones were better. Pro: -This one has better volume level/sounds quality (except the bass sucks). Cons: -The fit is worse and doesnt come with adjustable rubber peices. -The case stopped charging before the warrenty but i was told it wasn't covered, so now im back to using the old ones (unless i use my husbands working case to charge my buds). -OH and the battery capacity is bad too. They last me about 1 work day before i have to charge again. The last generation was about 3 days. Hoping the 3rd gen is better!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Brittneyng24, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you enjoyed the enhanced volume on the new earbuds. With regards to the bass you mention not being as balanced as you would prefer you can adjust the audio profile in the settings of the Samsung Wearables App. Under Equalizer you can choose the audio profile that best aligns to your preferences. We have an article available online to help you with the battery of your device titled "All about your Samsung earbuds’ battery life". You can also always reach out to the Samsung Support Team if you have any additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Samsung buds pro 2

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean no disrespect as I have many samsung products but this one didnot seem it was worth the purchase comparing to other competitors. Some of the issues I noted was The noise cancellation doesnot work to full extent. The music is heard outside when I increase the volume to 70-100%. the person beside me can clearly hear and it defeats the purpose of privacy. The buds are not fitting in properly and are slipping out. Not both ears but just one ear, so there seems to be inconsistency. The version 1 earbuds was able to fit perfectly without issues and now every person has different fit but every ones fit is different

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there ShyamT, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Buds2 Pro include Active noise canceling. When this feature is turned on, it will block out noise in the nearby area, so you can be fully immersed in your music. If you ever need to be aware of your surroundings, simply turn off Active noise canceling. Maybe you’re trying to listen to music and focus on some work, but there is a lot of background noise distracting you. If you enable Active noise canceling on your earbuds, less noise will get through and you’ll be able to concentrate. To enable Active noise canceling on the Buds themselves, simply touch and hold one of the earbuds while you're wearing both of them. You will hear a beep, indicating that Active noise canceling has been turned on. To turn it off, touch and hold one of the earbuds again. You’ll hear a different sound when Active noise canceling is disabled. Taje a look at, "Use Active noise canceling on your Samsung earbuds" and "Use Ambient sound on your Samsung earbuds" when you have some free time available to learn how you can utilize these features. If you find the fit for your Galaxy Buds2 Pro isn't perfect, you can easily switch out the earbud tips to ensure a snug, comfortable fit that enhances sound and call quality. Be sure to check out, "How to wear your Samsung earbuds" as well to learn how you can achieve the perfect fit. If you have any questions for us after reviewing the resources that have been provided or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Awesome Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a Galaxy Phone you need these! They work like you always hope earbuds should work your phone. They sound way better than the last version, so glad I threw my old ones in the washing machine and had an excuse to get these!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Galaxy Pro2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality, but they would never stay in my ear(s) during physical activities.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JosephM, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Check out, "How to wear your Samsung earbuds" if you would like to learn more about achieving your perfect fit. Let us know if you have any questions or if you would like any further assistance by reaching out to Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take these everywhere with me, helps me answer calls easily and listen to my favorite books and songs, with long lasting battery!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had some other cheaper brands and also the Samsung buds, which are decent. These are worth the money. The clarity when your talking to someone. They say they cannot tell that i am using ear buds like the previous ones. These also let you adjust the levels to some presets. I wish this setting would allow a custom setting but at least it can be adjusted. BTW I bought mine before Thanksgiving week because they were on sale, They went on sale for even more during black Friday and Cyber Monday and then they kept a sale after that and I simply went in and notified Best Buy and they gave me the money back on what I didn't save during the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moraditos

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you plan to buy Galaxy Earbuds2 from Samsung highly recommend them, they are very comfortable and have excellent sound cancellation. I bought purple ones, and they are my favorites.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    samsung earbugs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great i got them for the water protection. great for working out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Galaxy S24 Ultra and Samsung tablet exhibit full compatibility with my earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much that I am buying two more pairs, One for me to keep at work and one for my father. I know they are a little pricy but they are well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful earbuds! They are loud and the noise canceling feature works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous quality and sound. Love the fit ans color. My 14 yo daughter HADto have a pair after i bought thesefor myself as i could never find wired earbuds when i wanted them. The sounnd is great, easy to pair with my phone and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Withstood a night in the rain

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, stood the test of time. They fell out of my vehicle on the side of the road, spent a rainy night there and still work over a year after that incident without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great and talking on the phone is the best of any headphones I've had before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy them!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter and she loves them!!! She let her husband try them and he loved them. So they bought him a pair but in black. Now one of their teenage son wants them for Christmas! These are great...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buds with Panache

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purxhase was a gift to rwplace dying Galxy Buds. Recipient loves these and says they sound much better than the previous pair of buds. Also, color choice is a hit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy these headphones very much. Very enjoyable

    I would recommend this to a friend