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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5934 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 5,934 reviews
  • Rated 5 out of 5 stars

    Nice and clear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was x-mas gift. Works good especially after I figured out the right size ear piece. Color looks like photo online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Although they could fit a little more snug, but that's my only complaint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good upgrade from Buds2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are everything I expected after owning the Buds2, however have had some small issues with random cutouts every once in a while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value if your a Galaxy fan.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. They've had a few firmware upgrades since i bought them. Every upgrade has made them better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Buds2Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds2 Pro was my walking friend, Thank you to Samsung company for this comfort Buds2Pro. but I lost my buds after 2 weeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones a week ago for my sister because they are good. It is 100 percent recommended. most of my family have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with product and service! Thank you Best Buy for having the technology in stock! Love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son unos audifonos increíbles , los modos que tienen , y los puedes mejorar aun mas en la aplicación

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and battery life. 3 different earbud sizes makes it so you have as comfortable a fit as possible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. Works best with a samsung device but also good with other devices unlike airpods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife. She has samsung cell. She loves it, sound and hearing are perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not so good fit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to like these but they won't stay in my ear. The older version stays in better. The Buds2 Pro sound much better but just won't stay in my ear.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for reaching out to us to leave a review. We appreciate all feedback, and we strive to improve upon them in the future. We understand that you are happy with everything with these Buds except the fit. The Buds should come with an extra bud tip that should be a different size. We recommend trying out the other tip and see if those are more comfortable. Follow these steps on how to properly wear your Buds2. Before wearing, ensure the earbud tips are attached. Insert the earbuds following the direction of your ear canal for comfort and optimal sound. Adjust by rotating if needed and consider different sizes for the best seal. If you have any other concerns or questions, let us know at Support. -Kelvin Samsung

  • Rated 5 out of 5 stars

    They work great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work pretty great, actually my expectations, they do have great features, like the ambient and aoind lock. I like them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds for a great price. The customer service was great when I went for price match several days after yhe purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy buds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds by far! Sound is clear and the functions of noise canceling is awesome!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Find a better priced option

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are just not good anymore. With far better options on the table. The price is no longer justified by the quality. These will fall out of your ears. Unlike the galaxy buds+ of a previous gen. This product does not include the little rubber thing that keeps it in your ears. I've definitely had to stop my bike more than once to try to find the single earbud

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Purple, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Buds2 Pro. We value your feedback as we improve the design and functionality of our product line. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Please feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Samsung Buds2 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds for use with Samsung phone. Has best connection, stability, & also extra perks if used in Samsung "Eco".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Pros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature is great! They fit nicely into your ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and functionality with all your Samsung products. The fit check was perfect. I didn't realize I was wearing them all wrong before this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are REALLY good ear buds! They have so many features that I use A LOT. My favorite is the "ambient sound" feature, I can hear everything around me even when I'm on a call or listening to music.

    I would recommend this to a friend