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Customer Ratings & Reviews

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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5936 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 244 Showing 4,861-4,880 of 5,936 reviews
  • Rated 4 out of 5 stars

    Samsung Galaxy Buds pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung galaxy buds suits my requirement along with galaxy s23 ultra.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound quality but not comfortable!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound but comfort these are very bad for someone with small ears like me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing, the buds just dint fit in my ear. They fall out when i use them to run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improve your hearing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave as a gift. The recipient uses them as hearing aids, as well as for music. Loves 'em!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theh sound amazing, battery life is good and they fit in ear well, what more could you ask for

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don’t waste your money Not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend and I don’t like them . They feel weird in my ear low volume and I’m active so they would fall out. I can hear everything around me so noise cancellation my foot . I will be returning them for a full refund. Doesn’t pair well with iPhone my android it was ok .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day AngelaG, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy Buds earbuds have no or low volume and poor sound quality on one or both buds, there may be a couple reasons why. You might be wearing the earbuds incorrectly, or the buds could have accumulated dust or debris. Additionally, the audio quality could be affected by outdated software, a low battery, and several other things. Please take a moment to check out, "No, low, or poor audio quality on Samsung earbuds" to help resolve what you may be experiencing with your audio quality. Also check out, "How to wear your Samsung earbuds" to resolve any concerns you may have with fit. If you would like any further assistance afterward, please let us know by reaching out to Support. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    BUDS 2 PRO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Buds 2 Pro, if you love Samsung products you will love these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Right ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working after a while and now i can only hear out of my left one now

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Mondo, thanks for reaching out to share your experience with using the Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If your Galaxy Buds2 Pro are unresponsive, you may need to manually restart your device. You can also perform a factory reset with the Galaxy Wearable app. Check out, "Restart or reset your Samsung earbuds" to help resolve what you may be experiencing with your device. Please reach out to Support afterward if you would like any further assistance with troubleshooting your device further. Thanks for being a faithful Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Excellent Sound and Comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for running. Love the feel and lightness to them. Great sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. Wort its price. She likes it …..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, good features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds came with only two ear moldings. Large and extra large. Thats a problem for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best set of wireless headphones that I have purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First version better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like first version this one I didn't receive what

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, works great with ny Garmin watch and android phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great would recommend to everyone so make sure to check them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're ok. Dont stay in my ears too well. And start to hurt after a while

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Underwhelming but decently okay

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was underwhelmed as a person with extra attention to detail to sound quality, battery life, comfort fit, etc. Probably very good with Samsung but I prefer Pixel Buds for medium to medium high budget Android-specialized headsets. And for the highest budget ones, they are often to big and bulky.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Meh, there are better options.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. Still not sure about the audio quality. But I like them so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent airbuds. Still figuring out all the features, but very pleased with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Very convenient to use when im at work!

    I would recommend this to a friend