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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5931 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 5,931 reviews
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding ear bud's i ever had, love them, and looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the cost for the seamless interface with my

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the move from Apple to Samsung. I like these even better than my Air Pods!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor Fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a huge fan of the first generation, so when it was time few new ear buds these seemed like the obvious choice. The sound is good, but they won't stay in my ears. I've tried different size tips and even bought some memory foam tips. Apparently these just aren't compatible with my ears. It's a real shame considering the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Prince

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy them and hope Samsung remains committed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality ear buds. Pair great with my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great i love the comfort of the ear bud is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality. The best item i bought for myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my boyfriend he loved them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They meet all my expectations and more. Great gift

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear bud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, are really light and the voice hearing clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color but the sound is even better. Favorite Galaxy Buds so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Week CNN CNN CNN

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLC h unbelievable in b GJ anGL week an Ah CNN rn CNN to CNN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung earbuds2 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it if i buy again yessss i do it love samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some great earbuds to be able to use at work or home

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 1 out of 5 stars

    Poor connection and response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They constantly lose connection and fall out of my ear. The touch feature on the headphones will only pause the music. You cannot play the music with them.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AdamL, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Check out, "Galaxy Buds disconnect from phone often," "Connection issues with Samsung earbuds," and "Use touchpad commands for your Samsung Galaxy earbuds" to help resolve what you've described to be experiencing with your device. Feel free to reach out to Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the sound quality and battery life. it's a perfect fit.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not good enough for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright not worth regular price should be priced around 150

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Yes

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    _______________________________________Pretty good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay Earphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sometimes droped connection to my mp3 player or samsung galaxy phone. Kind of ruins the listening experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day AnnonymousWhale, thanks for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Buds2 Pro. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix what you may be experiencing with your device's connectivity. Feel free to review, "Connection issues with Samsung earbuds" to conduct some troubleshooting on your Buds2 Pro to help resolve what you may be experiencing with your device. Let us know if you would like any further assistance by reaching out to Support at your leisure. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife picked these and she loves them she uses them daily.

    I would recommend this to a friend