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Customer Ratings & Reviews

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$137.99
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Comp. Value: $229.99

Customer reviews

Rating 4.6 out of 5 stars with 5933 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers consistently note the great sound quality, comfortable fit, and amazing battery life of the Galaxy Buds2 Pro. Many appreciate the rich bass and seamless connectivity. However, some find the price a bit high compared to competitors, and a few have concerns about the touch controls and maximum volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 5,933 reviews
  • Rated 5 out of 5 stars

    Ear buds pro 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy fit, easy listening, and good value for the money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 pair nothing but Static noise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried two pair, One I brought directly from samsung and the Other I brought from best buy. And they both do the same thing after a while become nothing but static noise. Would not recommend these

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, Wonderful Fun Easy to use, amazing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good............

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good.................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. It was easy to order online.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not best when sweating. Fall out randomly.........

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Budsss Love

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them only this is they sont adjust the soumd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp clean sound. My favorite Samsung buds so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ear infection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them for awhile then noticed pain in my ear. Went to the doctor and it's an ear infection thanks to Samsung. Over a month and still dealing with it. I assumed my buds afterwards. This is a thing. I googled it and was surprised. Apparently this started with last year's model when they switched to a different material

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not what I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity for these was not good. I also had trouble with getting a proper fit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Microphone sound is garbage.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought these buds and the whole point to get a high sound quality microphone that does not pick up background noise. The sound is garbage and seems to amplify rather than reduce the background noise. I will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible - bad audio, bad fit, bad buds.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don't get the hype here. I pre-ordered these, only to be seriously disappointed. They didn't come with additional size ear inserts - just one size, don't fit tight and won't stay in. The app says, poor fit, change your ear piece but there are none. I'll stick to my beats and return these - total waste of money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete garbage.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are uncomfortable. Getting them into pairing mode is a HUGE hastle. It took forever to pair them with my iPhone and the Galaxy Buds app for my iPhone never recognized them. I'm returning them and getting Bose Quietcomfort.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Noise

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, But the fit is bad and outside noise is not canceleld

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello SathvikMN, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Feel free to contact Samsung Support if you would like any further assistance after reviewing the resources provided. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds but sound quality has not improve over the predecessor

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They wouldn't. connect to my Samsung. 23.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality and they are expensive. They are useless

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great. Does hurt my ears since i cant change the wings

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loose ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds will not stay in my ear. They are always falling out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Natasht, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We value your feedback as we strive to improve the design and functionality of our product line. You may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. You'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. With the Buds2 Pro, you can use the Earbud fit test to make sure you’re wearing them correctly. From the Galaxy Wearable app, tap Earbud settings, and then tap Earbud fit test. Put the earbuds in your ears and then tap Start to begin the test. Take a look at, "How to wear your Samsung earbuds" when you have some free time for more great information pertaining to getting that perfect fit. Let us know if you have any questions for us after reviewing the resource shared by reaching out to Support at your leisure. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Samsung ear bud pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one of the ear buds work.. . . . . . . . . . . .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi James... Thank you for reaching out about your Samsung Galaxy Buds2 Pro earbuds. There is a one-year manufacturer's warranty available on all Samsung products, so please reach out to Samsung's warranty department at 1(800) SAMSUNG/1 (800) 726-7864 if your buds fall into that time frame. Thank you for being the best part of Samsung. -Bethany Samsung