Customer Ratings & Reviews
- Model:
- DG551
- |
- SKU:
- 6512370
Customer reviews
Rating 4.8 out of 5 stars with 865 reviews
(865 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Foodi Smart XL 6-in-1 Countertop Indoor Grill for its ease of use and impressive cooking performance, allowing for quick preparation of meals like burgers and steaks. The overall performance and convenient size are also appreciated, along with the helpfulness of the included thermometer. While the grill is praised, some customers have noted concerns about smoke, noise levels, preheating time, and cord length.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
The photo and other accessories
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product photos and the included accessories are different.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there,
Thank you for taking the time to share your feedback with us. We understand how confusing it can be when the product photos and included accessories don’t seem to match what you received. Since this purchase was made through Best Buy, we recommend getting in contact with their customer service team so they can review your order details and assist with any discrepancies. For reference, this model includes the Grill grate, 4‑quart crisper basket, 4‑quart cooking pot, Foodi Smart Thermometer, Cleaning brush, Splatter shield and the Chef‑created 15‑recipe inspirational guide. If you have any questions about using the unit or its accessories, our team is always happy to help as well. You can reach us at 1‑800‑365‑0135, and one of our product specialists will be more than happy to assist. We’re available Monday–Friday: 9 a.m.–9 p.m. ET and Saturday: 9 a.m.–6 p.m. ET.
Kind regards,
Ninja Kitchen
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Good air fryer/grill
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to clean Makes good cheese toast too! In retrospect, I am glad I bought it. It does take up a lot of counter space though.
I would recommend this to a friend Rated 5 out of 5 stars
Good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, makes cooking much easier, Very good, makes cooking much easier
I would recommend this to a friendRated 5 out of 5 stars
Perfect roasts and grills
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. It exceeded my expectations. Fulfills with excellence what is advertised by the manufacturer
I would recommend this to a friendRated 5 out of 5 stars
NINJA Foodi XL
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Foodi. We are Ninja nuts! We have lots of Ninja products, and never go wrong buying them.
I would recommend this to a friendRated 5 out of 5 stars
Patient, helpful, and professional service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome drone and employees were patient helpful and professional. I traded in a drone I had purchased a few months prior for a newer version and the employees there provided us exceptional service. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Grilling while in college
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift to my granddaughter and she loves it. She said it works well.
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ninja countertop Foodi smart was an excellent upgrade from a regular Ninja airfryer, the best part is the probe for meat, which it makes a mean steak surprisingly! Makes for a good gift too
I would recommend this to a friendRated 4 out of 5 stars
Ninja grill
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Ninja does everything We have used the air fryer and the grill It does everything it advises
I would recommend this to a friendRated 4 out of 5 stars
It’s Great so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love that I can do almost everything in this ninja and don’t need to use my oven. And it grills the most delicious burgers. Even though it takes up a lot of space on my counter it is worth it I think.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Multi-function Appliance
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so great with this appliance. The first thing we grilled were thick cut porkchops which came out tender and juicy. The air fryer function is fantastic too with a nice sized basket. I would highly recommend this Ninja addition if you are considering it.
I would recommend this to a friendRated 5 out of 5 stars
Great investment/Makes cooking easier!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Ninja Smart Foodi 6 in 1 Indoor Grill with Smart Cook System, 4-quart Air Fryer. My steaks, burgers & salmon were delicious on the grill. The air fryer is great. My chicken wings and fries came out crispy, (not burnt). Just how I like them!
I would recommend this to a friendRated 2 out of 5 stars
check box before buying
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased without checking inside of box. The crisper and the instruction box was missing. Attempted to contact store several times, however, it sent me to an call center. They said they would have someone contact me, however, no one ever called.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Lyndell,
Thank you for taking the time to share your experiences. We understand how bothersome it may be to open a new product and find that crucial pieces like the crisper plate and instruction guide are missing. This is not the experience we want for our consumers, and we appreciate you bringing it to our notice. To get this resolved as soon as possible, please call our Ninja Customer Support Team at 1-800-365-0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET.
Kind Regards,
Ninja Kitchen
Rated 4 out of 5 stars
Great Grilling inside.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love all of our Ninja products. This grill has been one one of the better ones
I would recommend this to a friendRated 5 out of 5 stars
Best gadget for the kitchen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes cooking for 2 more convenient. The ability to cook meats from frozen is a great feature!
I would recommend this to a friendRated 5 out of 5 stars
Best air fryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, definitely does everything u need it too. I highly would recommend.
I would recommend this to a friendRated 5 out of 5 stars
Best purchase ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been 3 years since I bought. We use practically every day and still in love with this grill
I would recommend this to a friendRated 5 out of 5 stars
Great cooking system!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE LOVE LOVE this cooking system! I use it nearly every time I cook!
I would recommend this to a friendRated 5 out of 5 stars
Love Ninja
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! I have bought 1 for each of my kids and my mother and father as well.
I would recommend this to a friendRated 5 out of 5 stars
what every kitchen should have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Without words, spectacular, I have never seen a machine like it, imagine that I have already bought two more to give as gifts. Recommended for everyone without exception
I would recommend this to a friend













