Customer Ratings & Reviews
- Model:
- DG551
- |
- SKU:
- 6512370
Customer reviews
Rating 4.8 out of 5 stars with 865 reviews
(865 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the Foodi Smart XL 6-in-1 Countertop Indoor Grill for its ease of use and impressive cooking performance, allowing for quick preparation of meals like burgers and steaks. The overall performance and convenient size are also appreciated, along with the helpfulness of the included thermometer. While the grill is praised, some customers have noted concerns about smoke, noise levels, preheating time, and cord length.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Its alright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good grill nut had a weird sound (fan) if i push the door down stop making noise, idk if a problem from factory or its like that.
I would recommend this to a friendRated 3 out of 5 stars
Its ok but getting the griddle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant use open up only closed. Bottom dont heat up like a real grill should. Getting the pro xl instead
I would recommend this to a friend- Pros mentioned:Ease of use, ThermometerCons mentioned:Noise level
Rated 4 out of 5 stars
Great indoor grill with bonus functions.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This new Ninja Foodi Smart XL indoor grill has been a nice addition to my small kitchen appliance arsenal. I’m replacing my old indoor grill, which was only a grill and did not have a lid, with this new Foodie indoor grill that has five additional cooking functions, a smart thermometer and a nice sturdy lid to help lock in the heat and smoke. It’s quite the upgrade from my old indoor grill without taking up anymore countertop space. I’ve been able to cook a few things so-far, using the grill, bake and air fry functions, and everything I’ve put into this Foodie grill has come out nicely cooked and tasting great! There is a bit of a learning curve to using the smart thermometer and control panel, but once you get it figured out, it’s pretty easy to operate. The grill comes nicely packaged and setup is a breeze. Just unpack all of the accessories, give them a wash and remove the stickers from the lid and thermometer. Be sure to read the instruction booklet thoroughly before operating the appliance. Having never used an advanced indoor grill like this before, the control panel looked a little overwhelming at first. Fortunately Ninja provided a clear and detailed instruction booklet for all cooking functions, the control panel, cleaning and safety. Along with the fourteen page instruction booklet, Ninja also gives you a four page, color Quick Start Guide with helpful information about the control panel, thermometer usage, cooking and operating the Foodie, cook times/temps for various foods and other info. You also get a forty-nine page Ninja Foodi Smart XL Grill recipe book and cooking guide with lots of helpful cooking temp/time charts for various foods for the grill, air crisp and dehydrate functions. I love that Ninja provides this much additional “learning” materials to ensure users like me, who enjoy the reading and recipes, get the most out of our new appliance. The first thing I cooked on my new grill was cheeseburgers and I followed the “Classic Cheeseburgers” recipe on page twenty-six of the recipe booklet. This recipe uses the thermometer, inserted horizontally into one of the burgers. For hamburgers I set the function to “grill” with the temperature on “hi”, per the recipe. Then I selected the “preset” thermometer function, “beef” as my meat selection and chose “medium” for my desired doneness. Once the preheat was finished I added my four patties and closed the lid. The recipe says not to flip the burgers, but the unit beeped and displayed a message saying to flip, shortly after adding them, so I flipped. I think this might have messed up the cooking time and/or thermometer because shortly after that the unit beeped and said the burgers were done. I checked and they still looked pretty rare in the middle so I started the unit up again, skipped the preheat cycle, and continued cooking with the doneness raised to “medium well”. Within twenty seconds, the unit beeped again saying it was done. I checked again and they still looked pretty rare to me so I restarted it and kept them on longer, this time in manual mode with the thermometer removed. After checking once more, a few minutes later, the burgers were done to my desired doneness of medium/medium well. I think having flipped my burgers, along with them being on the thinner side, might have been throwing off the thermometer. Regardless of my thermometer issue, the cheeseburgers ended up tasting great, almost as good as if they were cooked on the grill outside and much better than if they were cooked on the skillet. The next thing I cooked was a pack of frozen spanakopita. For these I used the bake function at 400 degrees, which is the highest allowed for the bake function. Broil goes up to 500, so I’m not sure why bake can’t get past 400, but there must be a reason. The cooking instructions for the spanakopita called for 425 but I figured 400 would be okay. I inserted the cooking pot, chose the bake function and my desired temperature and time, then closed the lid for preheating. As a test, I also set my normal countertop oven to preheat at the same time, and the Ninja finished first, beating the countertop oven by over a minute! I flipped the spanakopita halfway through and they actually finished cooking about three minutes sooner than expected, which was great! Although it might not have been so great had I not checked it in time, a small window somewhere in the lid would be a nice addition for a future release, so that you can check your cooking without needing to open the lid. Finally I cooked a couple steaks, again using the thermometer and selected “medium well” as my desired doneness level. I did flip the steaks halfway through. This time, the thermometer worked pretty well. The steak that had the thermometer in it was “medium well”, after resting for three minutes and the other steak was more of a medium but that’s okay. I think these worked better with the thermometer because they were pretty thick cuts with the thermometer inserted horizontally in the middle. I hope it works as well for a thinner cut steak, but honestly, that’s something that might not need a thermometer anyway, since it cooks quickly. I’m really happy that I got this new Ninja Foodie smart grill and I look forward to all the great things I’m going to cook. I love being able to grill indoors without all the smoke. Speaking of which, I didn’t notice any smoke at all, but I was sure to wash the splatter shield between cooking, as per the instructions, which I’m sure helps. To be honest I’ll probably use the grill function the most, but it’s nice that the other functions are available for when I need them. I am eager to try the dehydrate function as I love cutting up sweet potatoes and dehydrating them for dog treats. I like that all the pieces are fairly easy to clean. The grill grate is the hardest to clean, with all the groves, but the included cleaning brush tackles it pretty easily. On the downside, I’m not a fan of the noise. It’s much louder than I expected, with the fan running in the lid, but it’s bearable. I also think they should have cut a grove, with a silicon lining, for the thermometer cord to sit into, at multiple points along the lid. This would allow you to close the lid completely when using the thermometer rather than leaving a small gap, as it is now. I recommend this to anyone who enjoys grilling or cooking and likes kitchen appliances. This is fun to use, once you get it figured out, and does a really nice job. It’s also great for any new cooks who want the thermometer nearby to ensure they are reaching the proper safe food temperatures.
I would recommend this to a friend Rated 1 out of 5 stars
Ninja Food Grill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item delivered to damaged. I believe I was sold a opened item as new because the inner seal on the Ninja box was already cut open when I removed it from the delivery/shipping box Or, somehow product was damaged during packaging and delivery so I promptly returned item.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you received a damaged Foodi XL Grill, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen
- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Sorry it’s a Christmas gift!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I took it back and got the 7-in-1 which is what I really wanted. Aside from that I can’t really give you a true review because I haven’t opened it, it’s a Christmas gift for someone else which I hope they will love it. It looks cool and if it does what it says it can do then who wouldn’t love it!!! DEUCES….
I would recommend this to a friend Rated 3 out of 5 stars
Too big.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a little too big on the counter. Wish it was smaller so had to return it.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 1 out of 5 stars
Broke
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 4 months. I enjoyed the versatility while it was still working. Keeps saying the lid is open when it’s closed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your Ninja Foodi. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 3 out of 5 stars
Not a replacement for gas grill
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought it would taste like a grill it could be me
I would recommend this to a friendRated 2 out of 5 stars
Not a good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is basically just a oversized air fryer just stick with your regular air fryer. This is not that much of a difference. They just try to get us lost in so many functions when it’s really all the same.
No, I would not recommend this to a friend- Pros mentioned:Cooking performance, Ease of use
Rated 5 out of 5 stars
One of my best purchases hands down!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja 6-in-1 Grill is a versatile & convenient appliance that makes indoor cooking easy & enjoyable. It grills, air fries, roasts, bakes, broils, & dehydrates, delivering great flavor with minimal smoke. The food cooks evenly, cleanup is simple with nonstick, dishwasher-safe parts & it heats up quickly. Overall, it’s a great all-in-one option for anyone who wants delicious meals without firing up an outdoor grill.
I would recommend this to a friend Rated 1 out of 5 stars
Great concept but temp probe issues make unusable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooking option but lacks quality when it comes to preset cooking options due to the thermometer being unreliable after a bit of time of owning it (1st unit I had lasted over a year before it went bad -the second less than 6 months and I can't cook with preset options due to bad thermometer probe)
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with the thermometer and preset cooking options on your DG551. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
The best of the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been grilling for years, and this by far has made the best steak I’ve ever grilled. Period.
I would recommend this to a friendRated 1 out of 5 stars
Lemon
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it didn't work coming out of the box! I have bought 4 of these machines and this one was a lemon
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you were having trouble with your grill. If you still need help with this, please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
- Pros mentioned:Ease of use, Size, Thermometer
Rated 5 out of 5 stars
Useful and Produces Great Tasting Food
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja 6-1is a very useful addition to any kitchen. It is easy to setup, easy to use, easy to clean and takes up a minimal amount of room compared to similar appliances. I was able to locate it in several places in my small kitchen. I have used the Ninja to cook hamburgers, pork, and fish. This means I have used the grill, air fryer, and bake functions. At the front of the unit the control panel is easy to read and use. It provides your cooking functions and temperature and timing options. It displays the preheat progress and reminds the user to add food, close hood, flip food and get food. Each was easy to setup and resulted in delicious tasting meals. The hamburgers were particularly good resulting in a grilled taste that is impossible to get on a stove. The pork and fish were moist and very tasty. Setup can be either what I will call automatic or manual. A dual sensor thermometer is included and conveniently stores on board the appliance. In automatic, the thermometer is inserted into the meat/fish and determines when the food is done. In the manual mode, an appropriate time is suggested depending on how well you want the food cooked, and the food is cooked accordingly. I mostly used the manual mode and found it to cook to my liking. Over, I highly recommend the Ninja for anyone looking for a highly productive kitchen appliance that takes up minimal space while allowing the user to cook a fairly large quantity of food (in my case, four pieces of the above mentioned items fit with room to spare). The Ninja produces excellent results that are not easily achieved with other appliances.
I would recommend this to a friend Rated 1 out of 5 stars
Heavy paper weight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grill accessory is extremely difficult to clean, and you have to hand wash first, then dishwasher. Cooks food unevenly too. It's a $200 paper weight that takes up a lot of room.
No, I would not recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my wife for Christmas and she’s loves it
I would recommend this to a friend- Pros mentioned:Cooking performance, Ease of useCons mentioned:Preheat time
Rated 5 out of 5 stars
Great for grilling and broiling!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another great kitchen gadget from Ninja. I also own the Ninja Foodi air fryer/oven and the Foodi pressure cooker. These three units definitely have some overlap in functionality but each has it’s own unique strengths and uses. The Smart XL Indoor Grill does exactly what the name implies. It allows my to grill foods on day when I do not feel like standing out in the heat and firing up the grill. This grill does take a while to heat up but afterward it makes short work of cooking. Being able to choose your meat type and desired doneness makes cooking on this grill pretty dummy proof. You can also set the temperature manually or forgo the probe all together. The chicken and steaks I tested out on this grill both came out cooked evenly through. I would have hoped for a slightly better crust on the steak but the chicken was great and not dried out. The broiler function is also a strong point of the XL, does a better job than the oven without heating up the kitchen as much. The grill plate and catch pan are both very easy to clean and the included brush is actually very useful as well.
I would recommend this to a friend - Pros mentioned:Cooking performance, Ease of use
Rated 5 out of 5 stars
A Smart Foodi Addition to a Kitchen
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja Foodi Smart XL 6-in-1 Countertop Indoor Grill is a sleek kitchen tool. This is my third Ninja brand kitchen item and once again they have not disappointed. The curved design with stainless steel exterior provides an aesthetic that is appealing to the eye, earning permanent counter-space if allowed for in ones kitchen. Sadly, I do not have that luxury, but the unit is light enough one may easily move it to and from the counter for use. There is a thermometer, equipped with smart cook. Having a meat thermometer is a game changer in the kitchen, no matter how you’re cooking. Having a thermometer interfaced with the smart grill appliance, makes cooking a smoother process. Can punch in desired doneness and meat type, making the cooking experience all the simpler taking away the question of is this done yet and need to pre-cut that meat while still cooking. The system alerts you along the way, resulting in a perfectly cooked, juices locked in, grill marked piece of meat. The grill plate has raised edges and combined with high cook temperature makes the grill marks on the meat. Fitting a decent amount of meat on the grate also. I am able to easily cook both steaks for myself and my wife – something that often times can be an issue in a frying pan if larger cuts. Being able to get beautiful grill marks while using an indoor cook system is the best of both worlds. I have an outdoor charcoal grill, but when living a busy work life 6 days a week it is difficult to get outside and fire it up… this is an electric alternative that gives you the perception of outdoor grilling. I will admit, you do not get the same blackening as a fire necessarily, but the flavors are present and being inside on a hot day is a plus. The unit also has a built in system to reduce smoke in the home – that works. And.. the largest plus is that the grill grate is dishwasher safe. Having the luxury of letting the grill cool off and sticking the dirty piece into the dishwasher is absolutely marvelous, making a happy end to the cooking experience. With a pre-wipe using a paper towel and then into the dishwasher using higher quality soap pods I have not required a second cycle to clean. The unit is also able to air fry. I personally have not used this function yet; but the 6-in-1 allows for variability in desired cooking. Ultimately, the large take away from the unit is grilling - which does not disappoint, but one unlocks a few more utilities when using this appliance.
I would recommend this to a friend Rated 1 out of 5 stars
The reason to return this product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just dry the food is not good I don’t think it’s a good gadget for the kitchen.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
So Good!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has effectively replaced three appliances in my kitchen! Setup is pretty straight forward and it comes with everything you need to make your meals. Use is easy as well much like all Ninja products. Has functions such as Grill, Air Crisp, Dehydrate, Bake, Roast and Broil. I mostly used the Grill function as that is the main reason I requested it. The Grill is best used when utilizing the thermostat as it provides specified settings for the different meats you'd cook and desired doness. Obviously, there's more universal settings to use, but what's the point in that. Additionally, I utilized the Air Crisp function to make some meals to see if it could replace an actual air fryer. In my use, it'll pass but doesn't really get things as crisp as I wish, but your mileage may vary. Overall, the Ninja Foodi XL Indoor Grill is a great appliance to have. It doesn't take up too much space on a counter and allows me to consolidate 3 other appliances into 1. Simple operation, high quality. I have nothing to be upset about with this to be honest.
I would recommend this to a friend













