Customer Ratings & Reviews
- Model:
- CFN602
- |
- SKU:
- 6513002
Customer reviews
Rating 4.6 out of 5 stars with 1091 reviews
(1,091 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Espresso & Coffee Barista System for its excellent coffee quality and ease of use. Many appreciate its overall performance and sleek design, with some also highlighting the frother as a valuable addition. Criticisms include concerns about the need for a separate filter, the noise level during espresso making, and the price point. Some users have also mentioned issues with the water tank and its capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Coffee machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to my kitchen. I enjoy having an espresso in the morning and my daughter fixes her coffee every morning before work. Love it!!!!
I would recommend this to a friend Rated 5 out of 5 stars
Perfect Coffee Options
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the coffee machine and how it has the option to brew regular coffee as well as speciality coffees. It’s been a while since I’ve had this one and I haven’t raved a single problem so far. What a bang for the buck !! Highly recommend for anyone looking to buy a coffee machine that’s affordable and still can brew speciality coffees using the pods..
I would recommend this to a friend- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
I love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best coffee maker ever ,I take off to many coffee maker from my counter top ,I had keurig,a small esspresso coffee maker and a coffee maker 12 cup. This Ninja do it all
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Coffee Maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and modern looking. Perfect for our new house.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Best coffee and nespresso maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is hands down the best coffee and nespresso marker.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Love ❤️ My Ninja
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that i can make a pot of just a cup. Could also make my own mix of ground coffee or espresso which is awesome love my ninja.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Let's go ninja
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had a better cup of coffee in my life this makes my morning routine so much easier will never have a regular coffee pot or Keurig ever again
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent Coffee Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this primarily for my wife and she absolutely loves it! It's very easy to use with little effort at all. We have been using the expresso side more often, but it works great all the way around.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
No more Starbucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best coffee machine I’ve ever used, I won’t need to get the fancy coffee from any more shops when I can make it at home.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Best Gift yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife has absolutely loved her Ninja 7 style, She's used it multiple times a day since purchase and couldn't ask for something any better
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Ninja Coffee system
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker, love the expresso side. Makes great coffee, and four different expresso drinks.
I would recommend this to a friend Rated 2 out of 5 stars
I loved this machine for the first year and a half
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this coffee maker 18 months ago and have really loved it. Simple to use, and the versatility of the pods and drip brew meets all of my needs. That said, the machine began malfunctioning in month 17, beeping constantly and turning itself on at all hours of the day and night. It'll still brew coffee, but I have to unplug it after each use or the electronics go haywire. This eliminates a lot of the functionality, like the timed start and the warming tray. No change to use, it just went from working one day to not working the next. Customer service was very friendly, but said that because it's out of warranty, I'd need to buy a new one, and offered me a 30% discount. I loved this machine for the first year and a half, but the sudden malfunction and short lifespan make it hard to justify replacing it... even with a discount.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Michael,
Thank you for sharing your experience. It’s wonderful to hear how much you enjoyed the machine for the first year and a half, especially its simplicity and versatility. We understand how frustrating it must be to deal with unexpected malfunctions, especially when they impact key features like the timed start and warming tray. While we’re glad to hear our Customer Service team was friendly, we recognize that a sudden issue outside the warranty period can feel disappointing. Your feedback is incredibly valuable and helps us continue improving both our products and support policies.
Kind Regards,
Ninja Kitchen.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Ninja Coffee and Espresso
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker and espresso maker. Very easy to use and versatile. No need for Starbucks anymore.
I would recommend this to a friend Rated 2 out of 5 stars
Don't buy this if you're using it often...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this back in October 2023. I loved the product as it would make a pretty good espresso pod. However, right after the year warranty expired - I started having problems. It would use the pod I'd input and wouldn't get any coffee out of it and ruin the pod. I've troubleshooted it and was told something might have cracked due to water leaking from the machine. I've cleaned it thoroughly. There's literally nothing else I could do to fix anything from my end. Solution? Post warranty - they could offer me 30% off. The machine was under $200 when I bought it in 2023 and now it's $279. Crazy. Please note, I used this 1-3 times a day for a year and a half before issues happened. I won't be buying any Ninja products after spending the last hour wasting my time with product support. If I would have known I'd spend that much on a machine for a year and a half, I wouldn't have purchased this. Now I'm without a working machine. I hope this review has helped your interest in this machine. Good luck.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello dear customer,
Thank you for taking the time to leave a review.
We sincerely apologize for the experience you had with your Espresso and Coffee Barista System and the pod brewing performance issues you faced with your unit. Your concerns regarding the resolution provided by our customer care team due to your unit's warranty already being expired are completely understandable.
Our approach to providing a suitable solution for our consumers who are outside the warranty period is to offer a new unit at a lower price. This way, we ensure you have a brand-new working unit, and that unit will be covered by our warranty. Nonetheless, we will absolutely share your feedback regarding the warranty policies with the relevant teams internally for their proper review and consideration, as we're always striving to enhance our products and provide the best experience. We hope you’ll give our products another try in the future.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Ninja espresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ninja espresso machine, has been a great product. I’ve saved tons in coffee purchases, and I make them just the way I like em in seconds.
I would recommend this to a friend- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Delicious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The espresso is better than I thought it would be. The 16 bars of pressure really makes a difference!
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Nadim
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a weak but it is amazing I was advised to get it it’s really works good
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Definitely worth the buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the price! I bought it as a gift for my spouse and she hasn’t been to Starbucks since, i would call that a win-win !
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Coffee Shop Taste for McDonald’s Budget
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tasting Coffee! Great tasting espresso. My only complaint is that the capsules are very hard to find in stores. But it’s so much faster/easier than using a traditional espresso maker.
I would recommend this to a friend - Cons mentioned:Price
Rated 3 out of 5 stars
Think Twice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't buy this again. I purchased on July 8, 2023 and now the nespresso pods aren't being punched. I researched and found that when that happens the only thing to do is replace the machine. What a waste of $200+ dollars. When I think of what else I spent converting from Kpods to Nespresso, NOT WORTH IT.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Cheryl,
Thank you for taking the time to leave a review.
We're very sorry to hear about the challenges you've encountered with your Espresso & Coffee Barista System. We understand your concerns and will definitely pass your comments along to the relevant teams to ensure they investigate and resolve this matter promptly.
Kind regards,
Ninja Kitchen















