Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Roku for a not-so-smart TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought to use with a not-smart older TV to give it more functionality. Works great! Now it has direct access for Netflix, Prime, YouTube, etc.
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these Rokus. I have several of them. My family uses them for the Xfinity app and to use other smart apps like Disney+ and Discovery+. Easy setup.
I would recommend this to a friend - Pros mentioned:Ease of use
Great for Spectrum App
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Roku device in order to get the Spectrum app. I have both Roku and Firestick devices but only the Roku has the Spectrum app. It works well and no complaints.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku x3
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Roku device & it did not disappoint. I’m using it with my bedroom TV. It was easy to install & easy to use. I’m very pleased with all 3 Roku devices.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my mother in law that isn't tech savvy. She has been binge watching series on Netflix, Hulu and Disney+. Simple to set up and use, and I highly recommend.
I would recommend this to a friend - Pros mentioned:Streaming
Roku express
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku works great upgraded from the 3700 could not get a few apps as not available on the older model so can watch a bunch of shows over the net no subscriptions
I would recommend this to a friend - Pros mentioned:Ease of use
Easy set up and operation.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very simple to connect. Probably took longer to remove from packaging than to connect to TV. Able to watch shows only able to watch on iPad before. Well worth the money spent!
I would recommend this to a friend - Pros mentioned:Price
Worth it!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly have one for every room in the house absolutely worth it!
I would recommend this to a friend - Pros mentioned:Price
Good enough for kitchen TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great piece and inexpensive for kitchen TV. Only issue - an account with Disney+ with commercials does not work. Should not be used for main TV viewing.
I would recommend this to a friend - Pros mentioned:Ease of use
roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku is easy to activate and use. There are a variety of apps to install to meet the needs of the entire family.
I would recommend this to a friend - Pros mentioned:Overall performance
Roku Express
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on my small kitchen Samsung tv. Picture quality is better with this Roku express.
I would recommend this to a friend - Pros mentioned:Ease of use
Great device for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything I need. Only thing I don’t like is having to create a Roku account in order to use it and provide a credit card. Other than that, I love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roke stick is a great tool for me ro access apps on an older "non-smart" tv.
I would recommend this to a friend - Pros mentioned:Ease of use
Buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best streaming devices out there. I wished I had tried one sooner. They can get any app you want including Apple TV and Google Music! You really can't beat it.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love It!! Watching lots of movies with the family. Easy to use and when we went on vacation, we did a movie night on the night it rained. Easy to pack and use anywhere.
I would recommend this to a friend - Pros mentioned:Ease of use
Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my parents to use. Easy to use even for older people. Many apps to choose from.
I would recommend this to a friend - Cons mentioned:Remote control
Sales people need to be more helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased two of these Roku streaming systems. We out them in two older TV's and didn't think we needed the ones for 4K. The sales person agreed, but she didn't explain that the remotes were different. Had we know that the 4K unit's remote controlled the tv, we would purchased those units instead.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Craig, We appreciate you choosing our products and sharing your experience. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please contact us through our website at https://support.roku.com/contactus. Your feedback is essential and helps us improve our products and services.
Happy Streaming!
Roku Customer Advocate
- Pros mentioned:Ease of use
New way to watch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This helped me cut my cable bill. I am happy with my purchase. THe Roku was easy to activate and I the option to get 3 free months of Showtime. I like that also.
I would recommend this to a friend - Pros mentioned:Ease of use
On the road
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this for when we travel. Easy to set up in a hotel. Great to take some entertainment we know we can depend on.
I would recommend this to a friend - Pros mentioned:Ease of use
New To Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and use. I am still learning. Programs appear a bit different. I am hoping I can get comfortable enough to cut the cord.
I would recommend this to a friend