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Customer reviews

Rating 4.7 out of 5 stars with 8439 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 338 Showing 6,741-6,760 of 8,439 reviews
  • Rated 5 out of 5 stars

    Good choice for binge watching!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to set up an older tv during quarantine. This was the perfect answer! Allows me to connect to my xfinity account through my WiFi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku solved our problem of accessing internet from our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this item for an older tv in a bedroom, and it suits our needs perfectly. Will likely purchase the 4K version for our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn't love a Roku. Turn your old dumb tv SMART and watch your favorites. Will pay for itself by cutiing cable down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Return of Netflex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally pleased. Geek installed smoothly behind tv. Nothing unsightly, works well .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roku remote works great it adds an extra feature to the tv if it does not come with all the features loaded in your tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted something to use headphones with our TV. when it rains, the roof noise is really loud.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one but they had a replacement delivered with express shipping. Haven't had any problems since. Sometimes the adhesive tape unsticks from the tv not often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every tv in my house has a roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having tried the Apple TV, I finally switched to roku. The interface is streamlined and easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has really helped the clarity of our streaming TV finally, after trying lots of other ways to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spectrum app

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just for the Spectrum cable app. It replaces the box. Does not have a DVR but does on demand and has knows my premium channels

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what you'd expect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Brings functionality to TV's that don't already have smart TV features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life expander

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I exactly needed. It satisfies the areas including entertainment, learning, art, music and history with no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap, quick, and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met my expectations. I am using this as an extension for my Xfinity tv service, using the streaming function to access live tv and DVR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was good deal.only needed a remote but bought i complete unit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever, instead of investing on a new tv I just purchased this and it turned my tv into a smart tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No AC Power Plug Included

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably should have done more homework before buying this Roku unit. I purchased it to upgrade an older HDTV. I don't even know if the unit will power up since it DOES NOT COME WITH AN AC POWER CORD! It only comes with a USB power cable. My older HDTV is not equipped with a USB power outlet and neither does any other component in the system I want to use this with. This Roku is not 4K and can only be used with a standard HDTV. As most TVs are 4K these days, that means that this unit will be install primarily on older HDTVs. A product design that assumes the availability of a USB power outlet on TVs that didn't have that feature yet is a fatal flaw. This means that you have to buy an AC adapter if you want to use this unit. Best Buy does not sell this adapter and the Roku website is sold out. This is my first experience with Roku and it is a complete fail on their part. This is the first time I've ever bought a product that wasn't ready to use right out of the box. Forcing people to have to go back and buy an accessory item just to plug the product into an AC outlet is an unforgivable omission and hassle. My first impression of Roku is that they are a rinky-dink outfit too chinsey to supply what you need for their product to work!

    No, I would not recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Bill, thanks for taking a moment to share. We're sorry to hear that it didn't work out. We appreciate your feedback. Please know that each Roku player will have different power requirements. The power adapter was removed from the 2022 Roku Express because the player is low power enough to be powered by nearly any TV via the TV's USB port. Removing the power adapter also helps reduce clutter and hanging cords. In the meantime, use a regular power adaptor that you believe works and check it. If you happen to have an issue with your Roku device not powering on, we recommend you visit us online at support.roku.com/contactus to get in touch with chat support.
      Thanks!
      Roku customer Advocate roku

  • Rated 4 out of 5 stars

    Roku Stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well, sometimes a little bit slow, otherwise does great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Takes a while to set-up, but easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my mother-in-law. She could not complete the set up on her own, a bit complicated with the different accounts (assuming you want Hulu or something). But after a tedious start, she is able to navigate and watch her shows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Roku will smoke-u!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku is better than I had originally imagined. Its much better & faster with streaming apps then the apps on my television.

    I would recommend this to a friend