Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Love my Roku
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice interface for streaming tv, enjoy the additional programming included.
I would recommend this to a friendNice easy setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Roku is a great accessory to have it allows you to steam movies, tv shows and series on several different platforms the only thing you need is high speed internet.
I would recommend this to a friendGood for just over 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was going well until just about the 1 year mark when the warranty expired. I think this is the plan to sell more of them
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi there! Thanks for sharing. This sounds a bit unusual, and we'd like to learn more and help troubleshoot this with you. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to assist. Thanks! Elmer, Roku Customer Advocate
awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome product, every TV should have one! So many cool channels and features
I would recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 and returned Xfinity boxes since it has the Xfinity App. Good deal.
I would recommend this to a friendOk
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for a non smart tv so kids could watch shows
I would recommend this to a friendPretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work as well, my grandma was helpfully with this new remote
I would recommend this to a friendMust have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Roku is making a name for itself. I love it better than the fire stick.
I would recommend this to a friendI love my roku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks to Roku I'm able to get all of my favorite streaming services on an older TV.
I would recommend this to a friendJust what I want
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer roku to fire stick so I love this device.
I would recommend this to a friendGood
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the apps that i need is here compare for the other ones..
I would recommend this to a friendGreat Streaming Device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the roku interface and that it offers a lot of options for streaming.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good device easy to install. Service online and curbside pick up fast and easy.
I would recommend this to a friendGift
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mom wanted to watch Hulu but unfortunately she didn’t have a smart tv. We got her this and she is very satisfied with the product
I would recommend this to a friendRoku
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and like the roku. Everyone was helpful
I would recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My items shipped really fast and exactly what I wanted.
I would recommend this to a friendNice little addition to an older tv without apps.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Inexpensive way to get apps on a TV that is a bit older without apps included. The registration process is a bit annoying but once done it works well.
I would recommend this to a friendStreaming made easy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The streaming quality is of a high standard. I will always recommend it to my friends.
I would recommend this to a friend- Cons mentioned:Remote control
Roku Express
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the Roku Express to be limited in function and capabilities. Okay for that TV not used often. For a few dollars more, I would recommend the Roku Streaming stick. I have since purchased two of the current model which supports voice (not on the Express), Apple Airplay (not on the express), and the remote is not line of site (the express requires line of site).
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hi Len, thanks for being a fan of ours! Our product team is always on the lookout to improve based on our customer's feedback. We appreciate the comments regarding the Roku Express and we'll be sure to pass it along.
If there is anything that we can assist you with along the way, don't hesitate to connect with a member of our support team at support.roku.com/contactus. We hope that you continue to enjoy your Roku players!
Roku Customer Advocate
Perfect
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the purchase. Would definitely purchase again
I would recommend this to a friend