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Customer reviews

Rating 4.7 out of 5 stars with 8439 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 374 Showing 7,461-7,480 of 8,439 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I was able to keep my tv and not buy a smart one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku unit has some odd quirks. The customer service has not able to help.

    I would recommend this to a friend
    • Brand response from Roku Team
      Posted .

      Hi Jim, thanks for sharing with us. We are keen to gain a deeper understanding of the issue and discern the reasons behind the challenges you have encountered. We highly recommend that you reach out to us at support.roku.com/contactus so that we may undertake a thorough assessment of this matter.
      We're here to ensure you enjoy a seamless streaming experience!
      Elmer, Roku Customer Advocate roku

  • Rated 5 out of 5 stars

    This Roku is great to have, easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do not have to pay anything or give any Credit Card Info to Setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we needed. Works perfectly on older tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roku Express boots up very quickly and works very well in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my little Roku.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great upgrade from the old Roku I’ve used for years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have a Great product and the Best price !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap and simple!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best entry level streamer. Roku's search feature is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roku is awesome, I will never have anything but roku

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gremlin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cost for a player that accesses many channels.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, poorly, but works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product specifically to get HBO Max. My 2014 Samsung smart TV was too old to load the HBO app. I did not look at the Roku upgraded products because my TV only displays 1080p. This device displays "snow" - type interference on the image for HBO Max. Not satisfactory, but in reading the reviews this is a common issue. It also frequency buffers the stream and sometimes resets the stream, also apparently common.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Roku

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative was helpful and got what I need. Would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this one, is good for the price. The only problem is that if you have an apple tv plus subscription, that apple app almost never works on roku.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku is the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a fire stick and a roku to 2 rokus! They are so much better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it................................... ... .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought it but returned

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it but returned since found out my other purchase came with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and dependability. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Creative device for TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Creative device for TVs Really amazed how technology has come so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family is using these in place of our Xfinity cable boxes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Streaming 4K stick is better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my master bedroom have the streaming stick down stairs this one works but the added features of the 4K stick remote are with the extra $20

    I would recommend this to a friend