Customer Ratings & Reviews
- Model:
- 3960R
- SKU:
- 6513641
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use and setup of the Express Streaming Media Player, along with its great picture quality and affordable price. Many appreciate its compact size, fast speed, and compatibility with a wide range of apps, making it a good option for non-smart TVs. However, some customers have expressed concerns about the remote control and occasional connectivity issues.
This summary was generated by AI based on customer reviews.
Roku remote replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I misplaced my Roku remote and needed a replacement. It was far more complicated than it should have been
I would recommend this to a friendno so happy customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pretty awsome for watching movies, however, they do lose connection alot, it is nearly impossible to miracast to them from a pc, so the quality of the product does not equal to its value.
No, I would not recommend this to a friendFirst Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We find using this device extremely confusing but it is saving us a monthly cable box rental fee, so it is cost-effective that way.
I would recommend this to a friendNA
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but the process of returning to previous choices is tedious.
I would recommend this to a friendlogin nightmare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice having a bunch of apps I could use but it was very annoying having to login to each individually especially when the keyboard is on screen and you have to use the up, down and left, right keys to get around.
No, I would not recommend this to a friend- Cons mentioned:Remote control
So Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not include any control for tv. No volume, on/off, slow connecting software… No charger included and it takes at least the 2.5 watt. Personally, I don’t recommend.
No, I would not recommend this to a friendBrand response from Roku Team
Posted .Hello! We appreciate you choosing our products and sharing your thoughts with us. Please be advised that some devices come equipped with a Simple Remote. These lack TV controls (Power and Volume), so you must use your TV remote to control these functions. The current line of new Roku devices is limited to the HD Roku Express. In addition, in Roku model releases, the non-plus(+) models are generally equipped with a simple remote. However, if you wish to have functional access to your TV's power and volume buttons using the Roku remote, we recommend the Roku Voice remote. You can refer to this link to compare the remote features at https://www.roku.com/products/accessories/compare. If you have any future inquiries or need assistance, please get in touch with us through our website at https://support.roku.com/contactus.
Happy Streaming!
Roku Customer Advocate
Needs Bluetooth remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the older Roku streaming stick and prefer the Bluetooth remote over the IR version
I would recommend this to a friendproduct works but there are some issues
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it works fine, but the unit seems to get hot over time the batteries seem to drain out of the remote if you charge by USB.
I would recommend this to a friend- Cons mentioned:Remote control
spend a little more if want volume
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess this would be good for waiting rooms but with no volume control its not worth the trouble. Roku is a great product! just this one, no!
No, I would not recommend this to a friend ROKU
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess we got a defective one the remote has to be at least 2 inches near sensor to work. It was my mothers and she didnt want to return it.
No, I would not recommend this to a friendOkay
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is okay but sometimes it stops working I have to switch off and on again before it starts working
No, I would not recommend this to a friendRoku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a product that would Supply basic channels as well as streaming apps on a tv not connected to cable. I got half of what I wanted. It allows for some basic channels but not all.
I would recommend this to a friendIt works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works better than the phone app. Sometimes it doesn't respond and we have to reset. May not be compatible with older ROKU devices.
No, I would not recommend this to a friendRoku
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this roku streamer. However, it doesn't work well for me. On a daily basis, I have issues connecting to the WiFi when no other device in my home have an issue.
No, I would not recommend this to a friendNot this time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model doesn’t interface with my Samsung TV to turn on the TV or control the volume so I returned it and found another model that does both functions
No, I would not recommend this to a friendJust right for the right price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Just what I needed at the price I needed. Especially since I needed two, one for each bedroom. He can set his up for sports, highlights chanels with old movies and TV. Other models offered longer Wi-Fi range, but this one works just fine.
I would recommend this to a friendI was not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was not that easy to setup. Then the services offered were just OK but most of the shows you still have to pay for. It is not that it is a bad unit I just would rather have my Chromecast
No, I would not recommend this to a friendNo keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. Only problem is, I hate that you have to scroll through the arrow key pad rather than have the option to enter numbers when changing channels. It needs a key board.
I would recommend this to a friendroku streaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised However get the one that controls tv. Eliminates the need for multiple remotes
I would recommend this to a friendOkay
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got for my bedroom while it works it was having a slight internet issue and was slower then i’d like but overall effective
No, I would not recommend this to a friend