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Customer Ratings & Reviews

$124.99
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Comp. Value: $159.99

Customer reviews

Rating 4.6 out of 5 stars with 3881 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 3,881 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ones are a great improvement from the last generation, I am really enjoying these ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    BIG HEADS WON'T FIT.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY IF YOU HAVE A BIG HEAD. AS A PERSON WITH A BIG HEAD, IT DOES NOT FIT. BIG LET DOWN.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. The description over rated. Will use this pair but not purchase again

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Looking for better one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I her something from it and it be off when I her it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cant live without them now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel like I am living in a soundtrack beautiful set cant wait to see this tect evolve

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice product but I was hoping a better sound

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea but it Will only work in quiet spaces, still nice product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this head phone it bttery last iver 8 hours and porfect for work from home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor sound quality for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is pretty poor for the price. Comparable models on Amazon go for less then 1/4 the price and sound just as good,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Low volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept but volume is too low, at least for me

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you. AfterShokzCHT

  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard time connecting, not a fan. Also I didn’t like the strap across the back while weight lifting

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. For connectivity issues, we suggest a manual reset of the headphones. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy's Customer Service directly to learn of their return policy. All Shokz also come with a two-year warranty. Please reach out to our Customer Happiness Team or visit our website to submit a claim. Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for listening to music inside or outside. Not loud enough for phone calls outside. Good 9-10 battery life

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Near perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well, good value. I didn’t like that when you turn it up, others could hear it. That might be how they all are. Liked other than that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for the gym

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just for me. When I'm in the gym, they don't do so well. Don't have a sound that I'm looking for. You have to turn them up to get the sound you're looking for just don't like that vibration side my temple.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed in quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my husband and thought that he would absolutely love them since he does have some hearing loss, however, in a gym setting, you have to turn the volume all the way up to be ableto hear your music. These were purchased for the gym mainly so it was not valuable to him. Ended up returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was decent. Uses proprietary charging cable. They hurt after wearing them cor prolonged periods of time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Bad!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is the best thing about it. It will sometimes lose connections. The vibration can be bad as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall product is not bad. Sound quality is ok. My biggest issue is with the fitting. It is bulky if you have a smaller head.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tingle your bones which feels weird. You might need to crank the volume in certain situations and its still hard to hear others.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very quiet, zero bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The max volume is so low I can barely hear anything when on a run. I knew the bass would be weak, but I did not expect it to be non-existent. These were underwhelming at best. I also had a full battery die in 2 days when off. Returned them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shokz headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really loud enough when talking to people. Can't hardly hear

    No, I would not recommend this to a friend