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Customer Ratings & Reviews

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Comp. Value: $159.99

Customer reviews

Rating 4.6 out of 5 stars with 3882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 175 Showing 3,481-3,500 of 3,882 reviews
  • Rated 3 out of 5 stars

    Shokz headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not so good! For the price on the Pro product, it lacks quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cool concept average execution

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is not great but not bad. Great for a setting where you still need to hear your surroundings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Openrun Pro Premium Bone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over time speaker quality became worse and worse. Had to replace

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is that the battery doesn't last and they have a noise that shakes the ear.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had good luck receiving calls. I can make calls but still no luck receiving calls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality but talk loud

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my husband and he told me he has to talk loud cauz people can't hear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drop in quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old pair of Shokz headphones died and I upgraded to this pair. Unfortunately, the speakers are poor, the Bluetooth is extremely laggy with my iPhone and the microphone is muffled. Customer service with Shokz has been poor at best. I cannot recommend these any longer. I have tried everything to increase the volume with no luck. My biggest issue is talking and dictating when it misses the beginning of almost every sentence. It duplicates words if I dictate. I feel like it would be better to just type which is not the point of the hands-free headset. If you want to listen to music on these, you’ll be fine. However, these are not for working.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their customer service directly to learn of their return policy. All Shokz also come with a two year warranty. Please contact the Customer Happiness Team or visit our website directly to submit a warranty claim. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    If you need what they do then it's a no-brainer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wanted headphones to listen to podcasts and music while walking my dogs and biking. I wish the neckband were adjustable bc i prefer a snug fit not for functionality. They a little cumbersome with glasses. But they are excellent if you want to hear music and podcasts while not losing contact with the world.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internal speaker is not very good.when you give it a command to call some one it does not pick up and you can not here it good either!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelieveable and reliable!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, i was skeptical about this bone conduction. I searched online and read all the reviews. I took a chance and purchased one. Once i started using the headphone, i never take them off. You can still hear all the noises around you and clearly hear the music. Bluetooth voice calls are on point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent open ear sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for walking in my neighborhood. I also have the previous pair for mowing and yardwork. Combine these with good earplugs and you can protect your hearing while listening to music and answering your phone. My wife could hear and understand me, and I her while pushing the mower. Can't beat that.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mr Bobby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass isn't great at all. Battery life is less than my previous model, Aeropex AfterShokz. Overall sound is less crisp than older model too. Price went up and quality went down in my opinion. I will still use these but will be exploring different options.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Nice back up for when my EarPods go out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would nit recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great about 6 months and never got help

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Did not fit my needs

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable but not suitable for outdoor running in NY.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it does not cover up your ears so you can still hear well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these with the same issue not pausing. It’s extremely annoying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Its like a personal concert where ever you go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great! I can hear the music without disturbing others and since they are not in-canal, i can hear my surroundings also. This is a huge benefit as so many people today are involved in themselves and not what is going on around them. Definitely worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great idea but doesn’t deliver.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to hear in any type of noisy environment. No support for voice assistants such as Siri or Alexa . Can become uncomfortable after a few hours. Fit is difficult to maintain, can be fussy. Over all they are an interesting option with a much needed technology in today’s crowded headphone centric world. We really do need another option instead of the earbud or over ear headphone. It would definitely be a safer environment for many. Can’t wait to see version 3 or 4 if they can stay alive.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi James- Shokz here. Thanks for sharing your feedback! Voice assistant can be set up through the phone's settings. If you decide these are not a good fit for you, since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 5 out of 5 stars

    For the Perfect Run

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife and she says it wonderful to wear during her runs to allow her to still be aware of her surroundings. The volume limit has been ine of her favorite feature to not turn it louder than she has set. A great item and the perfect gift.

    I would recommend this to a friend