Customer Ratings & Reviews
- Model:
- S810-ST-SB-US-153-BBY
- |
- SKU:
- 6520487
Customer reviews
Rating 4.6 out of 5 stars with 3881 reviews
(3,881 customer reviews)Rating by feature
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Battery Life4.7
Rating 4.7 out of 5 stars
- Connectivity4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Left side does have sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a year and half, one side stopped work suddenly
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Rated 5 out of 5 stars
Better then buds, great sound, perfect for the gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work and sounds great. Use it at the gym, never falls off. Can hear the music very well and don't have to pull them outta your ear like a ear bud type to hear people. Highly recommend. Great, full range sound. I can go 3, 1 hour workouts a week on a charge.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
I would recommend this to a friendRated 3 out of 5 stars
Headache
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works well only draw back after an extensive use it gives migraine.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Empty promises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit boasts a 10 hour battery life. I purchased this unit 2 months ago to replace my beloved LG tones. I work 10 hour shifts and purchased this unit based on battery life. I get 6 hours tops. Even worse the Bluetooth audio playback skips and studders. My LG tones never did this. Ive reset the device and even cleared the cache on the app. No resolve. After a month of use the left "speaker" has started buzzing on certain bass notes. The proprietary charge connector should've resulted in me returning them immediately but i kept them to see if they wore worth the hype. Plain answer is no. If you only plan to use your headset 6 hours a day go for it. If your ok with carrying the magnetic charge cable with you everyday. Go for it. If you don't like these options, look into other headsets. Will not be buying another set of these
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Battery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good but the battery. It should last longer for this price.
I would recommend this to a friendRated 1 out of 5 stars
No microphone, ppl can’t hear you
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed in these considering the cheaper ones worked way better. Ppl can never hear me unless I have my phone close to my mouth. What’s the whole point of them if I can’t talk hands free?! Sounds far away too. Noise cancellation is false. These suck.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Pink
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We highly recommend updating the firmware via the Shokz app for the best experience with your OpenRun Pro. All Shokz come with a two-year warranty. Please visit our Shokz site to submit a claim. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thank you!
Rated 3 out of 5 stars
Go for the mini
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big. Not my Goldilocks. I wear a L hat and prefer the mini.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
I would recommend this to a friendRated 3 out of 5 stars
Close but not cigar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the design but would not work properly with my phone system so back it goes.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
I would recommend this to a friendRated 2 out of 5 stars
Poor battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this Open run Pro as an upgrade of the Open run mini that I only had for 4 days because the battery only lasted for maybe 3 hours hoping that this more expensive would have a better battery life, it does but not by much. I wouldn't buy them again.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello -Shokz here! We're sorry to hear your Shokz are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* Thank you!
Rated 1 out of 5 stars
Works as Advertised
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Contrary to what you may have read online elsewhere, I will tell you these are in no way even a moderate solution for deafening tinnitus. You can absolutely hear the sound as it conducts through your skull. But it isn’t clear or bright enough to sublimate existing noises or tones. I believed hype I read online that these would be a workaround for those afflicted with deafening tinnitus. That is unfortunately wrong.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Rated 3 out of 5 stars
Not long lasting
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 2 months and a half. Speakers sound blown today
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Ear free headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for the gym, because they are water resistant, but when it comes to be running I wish the music was louder but is not, the quality sound is not good ether, but they are comfortable.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It cuts off some of the direction when hooked up to my gps
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
I would recommend this to a friendRated 1 out of 5 stars
Bummer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 years in and the buttons are not working. I expected them to last much longer.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear your OpenRun Pro is not working properly. We have a two-year warranty on all Shokz, we'd be happy to assist you in filing a warranty claim so you can receive a replacement pair! Please contact our Customer Happiness Team so we can assist you further or visit our website directly to submit a warranty claim. Thank you!
Rated 3 out of 5 stars
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for what they are...but not so much on a motorcycle.
I would recommend this to a friendRated 5 out of 5 stars
Good Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handsfree and very comfortable. I don't have to insert anything in my ear. It's not healthy using the products if yo have to place it in your ear. That can prevent you from hearing emergency vehicles and car horns etc...
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, didn’t like the fit and wish they were able to get a tad louder.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Hearing is believing.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good spatial sound. Preferred over my $1,500 Phonak bluetooth hearing aids when listening to music. Light, comfortable, and easy to use. And does not block, filter, or cancel ambient sounds. App could be better.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
I would recommend this to a friendRated 2 out of 5 stars
Felt like a step down than a step up from previous
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had to to send my Aftershockz- Aeropex for a warranty claim after a year of use and couldn't wait , so i purchased these thinking " newer set, better sound' . Boy was it a let down. They are not as loud as previous gen and just seem underwhelming.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
So so
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not what I expected. But good if you want to still hear around you.
This review is from Shokz - OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones - Black
No, I would not recommend this to a friend





