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Customer Ratings & Reviews

$124.99
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Comp. Value: $159.99

Customer reviews

Rating 4.6 out of 5 stars with 3881 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,881 reviews
  • Rated 5 out of 5 stars

    HAPPY CAMPER

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THE IDEA OF LISTENING TO OUR MUSIC AND AT THE SAME TIME HAVING OUR EARS FREE TO LISTEN TO OTHER SOUNDS IF NEED BE. WE ARE VERY HAPPY WITH OUR PURCHASE AND HIGHLY RECOMEND SPECIALLY FOR RUNNERS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice sounding and light weight.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new technology bone conduction headphones work amazing and they do not obstruct your ears so you can still hear ambient sound’s especially at work for safety purposes.I highly recommend them!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working in a month, bad product still need to go for my refund

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear your OpenRun Pro is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this, it was good but for me doesn’t work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Does not work if my car is on blue tooth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work for me as it is on blue tooth, so all connected items, including my car and my I phone goes through this headset, unless I turn off the blue tooth, then my phone will not be connected to my car. I do not wish to be wearing this while I am driving.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good if you have something plugging your ears

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a pair of after shokz about 2yrs ago and fell in love with them. I stopped getting a full workday's charge so I bought a brand new pair. These are supposed to last 10hrs. Ive had these for under 4 weeks and today (3/1/24) I have to charge them at a few minutes under 8hrs. I listen to audiobooks at work. I'm going to try a new power brick and see if that makes a diff.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello -Shokz here! We're sorry to hear this has been your experience. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones!! They’re very nice working outdoors on a forklift can listen to music and my surroundings being out in the weather helps that they have a water proofing

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great but battery life not so good. These would get a better review if the battery life was better. I use these at work and I work 12 hour shifts. I hate the fact they need to be charged mid shift.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality isn’t amazing and they are ok for comfort

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, the fit is great and work well even if you are wearing glasses. The sound quality could be better and you likely won't hear anything in a subway, but I guess that's the compromise with bone conduction technology.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad sound and not loud enough

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this earphones but the sound quality is bad and not loud enough. I ended up returning them.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shockingly not great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nope, not for me. Heres why; they dont stay glued to the side of the head. When i moved, they moved too. Theres no adjustment pf any kind to make them stay where i wanted them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not loud enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent enough for bone conduction I guess, but not nearly loud enough. If there is any traffic at all or other noise i couldn’t hear anything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the technology is cool, I found the sound qualty really poor. I knew that they wouldnt be great, but theyre WAY TOO muffled, and the equalizer in the app is atrocious.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things worked great at first, i bought in December and its now april 1st and they are junk. i went to the store and they said i had to have appointment with the geek squad just to find out that they don't help to get repaired, you have to reach out to the manufacturer and work out you own warranty claim

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there -Shokz here! We're sorry to hear your OpenRun Pro is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 1 out of 5 stars

    Terrible purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst $140 I have ever spent. The regular versions of these that I own are louder. If you use these while working out any sweat that gets near these headphones will go into the speakers and make the music sound like absolute garbage and it makes it sound like sound is only coming from one side. I can tell you DONT BUY THESE!

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello-Shokz here! We're very sorry to hear this has been your experience. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a handful of different headsets and this one serves its purpose. I use this at home and work. Great quality overall. Very comfortable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 Pair, all defective.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute junk! First pair, full charge, worked for 20 minutes and just shut off. Exchanged those for a new pair, same problem. Picked up a THIRD pair today and yep, same thing. All Shockz support can tell me is "We'll send you another pair." Sorry, if the first 3 didn't work, I don't want to try a 4th. Getting returned for good tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're very sorry to hear this has been your experience. Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue. All Shokz come with a two-year warranty. If you decide to give these another try, please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool concept but uncomfortable and audio quality is terrible. Returned

    No, I would not recommend this to a friend