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Customer Ratings & Reviews

$124.99
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Comp. Value: $159.99

Customer reviews

Rating 4.6 out of 5 stars with 3881 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 3,881 reviews
  • Rated 2 out of 5 stars

    Bad sound quality - NO BASS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bass virtually at all. Probably OK if you just listen to talk radio or don't care about music quality. But there's no base. I rarely return anything, but this had to go back. I'll stick with my Bose wireless earbuds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't wear ear buds, wanted something that could stay on when working out, wanted something small (easy to pack, less conspicious),

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these for my father-in-law who is hard of hearing. They work great. The fit is a little weird, but got used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shokz review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to give as a gift. The reason I bought them I have a pair of the earlier version and absolutely love them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth failed in 9 months of use and it never even got wet.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Michael - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Really like these headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear everything around me while still talking on the phone or listening to music. Comfortable to wear. Clear sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All The Features I Wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound…and they accommodate my needing to use an earpiece to monitor separate radio communication. Satisfied buyer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Charger chord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My charger chord got fried within a month if usage. So now i got to buy a new charger chord.

    I would recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Joshua- Shokz here! We're very sorry to hear this has been your experience. We have chargers available for purchase directly on our Shokz site, if BestBuy does not have them available. All Shokz also come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is not very clear, a little heavy to wear a long time

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two pairs but needed another to stay connected to my tablet for work. They are great and the price was also

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for activities

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit well and the sound is really good, but I guess I have gotten use to using the earbuds. Wish this set was a little louder and I would have rated them 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work perfect for the gym and cycling.You are still able to hear your surroundings, but your focus is on the music

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work as intended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is good. Sound is good. Just understand will sound slightly muffled as its not directly in ear. If you max the volume you get some vibrations on head

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible reception right out of the box. At the price point they should be way better. Returned this item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really for me I don’t care for the vibrations on the side of my head

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Stephanie- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 1 out of 5 stars

    Sound Level Very Poor ,standard Headphones are bet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found that the Shokz OpenRun Bone Conduction Headphones was OVER RATED and it stated would be good for person with a hearing loss. Found the Sound level is not loud enough had it at 100 percent and could barley hear it . Connected with TV with no problem for Blue tooth . TV found it with no problem and listed it .

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear the OpenRun Pro did not work well for you. While Shokz has a strong community of individuals that are hard of hearing, as a sport headphones company, we don't have the expertise to confirm whether our headphones can work for any particular person or medical condition. Please reach out to BestBuy directly if you would like to return your Shokz. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought theses specifically for hands free phone use at work. They are phenomenal for this purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Open Ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy I have in the ear buds and over the ear headphones and the open ear sounds great and you can also be aware on what’s going on around you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found a great set of headphones for the gym that can get sweatie and still stand up to the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ear piece

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear piece Ive had them for the past 4 years and they upgrade the quality every set ive owned

    I would recommend this to a friend