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Customer Ratings & Reviews

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$109.99
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Comp. Value: $159.99

Customer reviews

Rating 4.6 out of 5 stars with 3882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 3,882 reviews
  • Rated 5 out of 5 stars

    Best ear piece

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear piece Ive had them for the past 4 years and they upgrade the quality every set ive owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the cheaper version. Definitely fit better than the others even on smaller heads

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. At least you use where you need to have your ears uncover, it is not a good option to listen anything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and keeps your ears open

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can hear everything around me and my music, and it doesn't bounce around like my neckbands.

    I would recommend this to a friend
  • Cons mentioned:
    Bass

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned these immediately. Terrible bass. Terrible sound quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these i have had them forever and i tell everyone about them. I need them for work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve wasted a lot of hard earned money on wireless pods over the past 2-3 years. I hope these last longer than a year, at thevery least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like the Shokz headpiece!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Really like the sound quality. Works well with ear plugs which is a plus.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ok at first.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first but then over time people can’t hear me over the microphones. Also found it hard to hear anyone or music in loud environments without wearing earplugs.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there- Shokz here! We're sorry to hear this has been your experience. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. To resolve the low volume issue, there is also a phone setting that may help!
      -On the iPhone, go to Settings > Sound & Haptics > Headphone Safety, make sure that the Reduce Loud Audio Feature is switched off as this will affect the volume of the headphone. -On an Android, go to the Bluetooth Settings on the phone, find the headphone and make sure that the Absolute Volume feature is switched on for it. Please reach out to our Customer Happiness Team or visit our website to submit a claim. Thanks! AfterShokzCHT

  • Rated 2 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound system on them is trash.............................

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks! AfterShokzCHT

  • Rated 5 out of 5 stars

    Able to hear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father who is having hearing loss. And it works so well for him!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Long battery life. Love the noise canceling mic. Better than open move.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keep Looking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently own a pair of shokz titanium. Bought these hoping for upgrade. Honestly can’t tell much difference. Not enough to spend $179.99. I returned them. No issues at all, maybe slightly more comfortable but sound wise- was not impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    D wright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them the sound is great and you can still hear what is going on around you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't have them in your ear. So you are always aware of your surroundings.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No the best quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very well but when you put them in high volume it vibrates to much.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi Roberto- Shokz here! We're sorry to hear this has been your experience. The Shokz OpenRun Pro uses bone conduction, which means it vibrates your cheekbones to transmit sound. While this is normal for bone conduction headphones, the OpenRun Pro has been designed to minimize vibrations, particularly for low frequencies. If you're experiencing excessive vibrations, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, awesome for my workouts. Lightweight with great sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great ! Can’t say enough good things only drawback 10 hour runtime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get ya some

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for outdoor activitoes where you still need to hear your surroundings

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money, on my 3rd set

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone doesn’t work well. Can’t use at any speed because the microphone is on the front and picks up all the wind noise. Sound quality is tolerable. Connectivity is unstable. Will disconnect and reconnect at random. Great idea however it need improvement.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi there - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please reach out to us if you need further assistance. Thank you! AfterShokzCHT