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Customer Ratings & Reviews

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$109.99
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Comp. Value: $159.99

Customer reviews

Rating 4.6 out of 5 stars with 3882 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 3,882 reviews
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not true bone conducting has two speakers in stead of bone conducting pads

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great listening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work geat, need longer battery life. Purchased one for my wife also

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    4 months and dead

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them in March and by July they won't charge. Hopefully they will honor the warranty.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hey- Shokz here! We're sorry to hear your OpenRun Pro is not working correctly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team directly. Thank you! AfterShokzCHT

  • Rated 2 out of 5 stars

    Shokz OpenRun Pro Premium Bone Conduction Open-Ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers begin to give a fuzzy and clicky noise when I'm working out?

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear you are experiencing issues with your OpenRun Pro. In this case, we'd suggest a manual reset of the headphones. If the reset doesn't resolve the issues, all Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. Thank you! AfterShokzCHT

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Bone hearing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not listen high volume it vibrates. It does not look regular hearing

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for construction environments

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy for work, keeps open ear while still maintaining great sound

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sound quality not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is nothing like the trial pair at the store.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello - Shokz here! We're sorry to hear you aren't completely satisfied with your OpenRun Pro. The Shokz app allows for listening customization. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy, if you decide these are not a good fit for you. Thanks! AfterShokzCHT

  • Rated 2 out of 5 stars

    Great til they quit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked them till they just quit working about 3 weeks in.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hi David -Shokz here! We're sorry to hear your OpenRun Pro are not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* Thank you! AfterShokzCHT

  • Rated 5 out of 5 stars

    2 Thumbs Up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome!! The sound quality and clarity is 5 stars.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concept Great…. They vibrate like a fly in your ear. They died within a 50 minute walk. They were hard to pair I returned them after given them a chance to redeem itself but it died I ran to UPS and returned them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Real Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First thing first, its not designed for gym, because the noise around you not jot letting you enjoy the music, but outside is cool, the battery its not that great and will loose the charge sooner than you expect. If you want to buy a high quality sound for gym this is not a very good option for you.

    No, I would not recommend this to a friend
    • Brand response from Shokz
      Posted .

      Hello- Shokz here! Thanks for providing this feedback! We're sorry to hear the battery is not lasting as long as it should. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or contact our Customer Happiness Team. Thank you!

      *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it's important to remove Shokz from the charger once the light turns blue.* AfterShokzCHT

  • Rated 5 out of 5 stars

    Loved Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift to give and enjoy for his birthday. A must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out! Bought them as a gift for a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and works well with my iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprised how lightweight this Bluetooth headset is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift. My gf really loves them. I might buy pair to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long lasting battery. The sound is surprisingly good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds and feels great! I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work well not my style for headphones work well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly, connects easily, rawr recommends it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Best bone connection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Portable, stereophonic, light weight, long battery life and quick battery charging.

    I would recommend this to a friend