Customer Ratings & Reviews
- Model:
- S810-ST-SB-US-153-BBY
- SKU:
- 6520487
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.8 out of 5 stars
Customers are saying
Customers are positive about the sound quality, comfort, battery life, open-ear design, fit, bone conduction, and lightweight features of the OpenRun Pro Premium Bone Conduction Open-Ear Sport Headphones. They appreciate the clear and immersive sound, comfortable and secure fit, long battery life, ability to hear their surroundings, lightweight design, and innovative bone conduction technology. On the other hand, customers are negative about the volume, bass, price, connectivity, and microphone. They feel the volume could be louder, the bass is lacking, the price is high, the connectivity is unstable, and the microphone could be improved for better call quality.
This summary was generated by AI based on customer reviews.
The voice was too low
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voice is too low, especially if surrounded by noisy area, and if you are making a phone call, the people on the other side can hear all the noises around you, and they can't hear you.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear this has been your experience. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy directly to learn of their return policy. Thanks!
Bad sound quality.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the sound to be extremely poor to me. It sounded worse than an AM radio. I know there is some caveats to this style of headphone, but I am not willing to listen to nails on a chalkboard for the sake of it.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear this has been your experience. We kindly ask that you reach out to Best Buy Customer Service directly to learn of their return policies, if you decide these are not a good fit for you. Please reach out to our Customer Happiness Team if you have any other questions. Thanks!
No like me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.with a little noise in the environment it is not good sound quality, I did not like it for my work, maybe in a place that is not very noisy it would work for me, I don't know
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello-Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. If you decide these are not a good fit for you, we kindly ask that you reach out to BestBuy Customer Service to learn of their return policy. Please reach out to our Customer Happiness Team if you have any questions regarding your Shokz. Thanks!
Allergic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an allergic reaction to something in the material makeup
No, I would not recommend this to a friendMom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was too big. I returned for the mini. The mini was too big also. The band around the back of my head caused it to be pushed forward and I did not like this.
No, I would not recommend this to a friendShokz pro Disappointed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supposed to run 10 hours, never get more than FOUR! Didn't catch on until the 15 day return was past. Stuck now. Since the charger is proprietary, Gotta keep the one wire with me. My original set was Much better. Old age got them.
No, I would not recommend this to a friendpoor product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.horrible. it will not charge. I will try to return
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there -Shokz here! We're sorry to hear your OpenRun Pro not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Only lasted 3 weeks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 4 uses in 3 weeks, then they would not turn on! bestbuy could/would not do any exchange in store. Now waiting on manufactures warranty. Still 1 week with not hearing back from manufacturer warranty.
No, I would not recommend this to a friendNot good for video conferences
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not suggest these if you want to use them for multiple things. First off they are to big for my head, they beep every 30 secs to let yiu kniw your on mute, which is very annyoing and the music quality is not the greatest
No, I would not recommend this to a friendStopped working after 4 weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great - when they work! I've owned mine la than one month, and they no longer power on. : (
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi Patricia -Shokz here! We're sorry to hear your OpenRun Pro is not working properly. All Shokz come with a 2-year warranty. Please visit our website to submit your claim or to contact our Customer Happiness Team. *Friendly Reminder- Shokz take 1.5-2 hours to fully charge. To ensure the longest battery life, it’s important to remove Shokz from the charger once the light turns blue.* Thank you!
Sounds awful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had low expectations considering the manner of how you're hearing the music, but good god it's worse than I could have imagined. Just leave your phone in your pocket and use speakerphone. It's about the same.
No, I would not recommend this to a friendNot for air travel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like these; I used them while on a flight to FL and could NOT hear ~ definitely wouldn’t recommend for air travels.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Bad music quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were terrible. Music was very distant and staticky. No music quality what so ever. It is a neat design but I think the technology just isn’t there yet.
No, I would not recommend this to a friendDid you try to cheat me?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was supposed to be delivered a week ago and still hasn't arrived. I have filed a complaint with the Better Business Bureau.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're very sorry to hear you have not received your OpenRun Pro. Since this order is fulfilled through Best Buy, we kindly ask that you reach out to Best Buy Customer Service directly so they may assist you with this. Thanks!
Cant prove it but
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The same model from sams club works better. These a person near by can hear. Returned them
No, I would not recommend this to a friendDon’t do it smh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I won’t waste my time on this. They’re horrible. I don’t recommend them. I wouldn’t waste my time.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Uncomfortable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very flexible. What good is sound quality if the hard headband eventually starts to hurt your head?
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hi there- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this purchase was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!
Best Buy horrible company.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine Best Buy as a company is awful. If you can buy it somewhere esle do so.
No, I would not recommend this to a friendStop charging after 3 weeks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 weeks of owning. Stop changing and returned item and got my money back
No, I would not recommend this to a friendPlease Size before you buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought with every intention of using... Much too big, audio leaks and bulkier then in advertising.
No, I would not recommend this to a friendBrand response from Shokz
Posted .Hello- Shokz here! We're sorry to hear you're not completely satisfied with your OpenRun Pro. Since this order was fulfilled by BestBuy, we kindly ask that you reach out to their Customer Service directly to learn of their return policy. Thanks!