Customer Ratings & Reviews
- Model:
- 50C350LU
- |
- SKU:
- 6525243
Customer reviews
Rating 4.5 out of 5 stars with 1608 reviews
(1,608 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the easy setup and sleek design, while some users noted challenges with the remote control and viewing angles at certain positions. The streaming capabilities and volume control received mixed feedback. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I needed. The screen is crisp and clear.
I would recommend this to a friendRated 5 out of 5 stars
Toshiba Fire TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Toshiba is better TV than Insignia the one I had before.
I would recommend this to a friendRated 5 out of 5 stars
Eide @ EAGLELANDING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, getting to know it abilities I'm a senior so I m learning
I would recommend this to a friendRated 4 out of 5 stars
Me me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes the tv ford work okay there was no damage to tv after un boxed the TV
I would recommend this to a friendRated 5 out of 5 stars
Toshiba 55"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Tv .Best Buy customer servuce was amazing.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. I can conect with Alexa. Woks good
I would recommend this to a friendRated 5 out of 5 stars
Tv review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy to setup and acquire apps. Performance A+ right out of the box
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product and great customer service from the staff.
I would recommend this to a friendRated 5 out of 5 stars
Toshiba replacement, bad insignia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv , fast return. Delivered a great timing . Tv works great
I would recommend this to a friendRated 5 out of 5 stars
adk1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv all it was said to be .would recommend to anyone
I would recommend this to a friendRated 5 out of 5 stars
Toshiba firestick tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv..could not be more happier with my pirchase
I would recommend this to a friendRated 5 out of 5 stars
Toshiba Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, very easy to operate, and the graphic is amazing.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Stunning picture quality but didn’t last long
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the picture quality and features but it died after 27 months of use. Unfortunately, i did not buy the 5 year warranty.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're sorry to hear that your Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV stopped working after 27 months of use. We appreciate your positive feedback about the picture quality and features, and we apologize that it didn't continue to meet your expectations for the full duration of its lifespan. We understand that you didn't purchase a warranty, but we're always here to listen and improve our products moving forward. Jeth | Toshiba Support. https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 2 out of 5 stars
My review not so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First unit I brought home with damage and had to go back and get a second one which was okay but I was not happy with the picture quality.
No, I would not recommend this to a friendRated 2 out of 5 stars
Unable to keep the tv from turning off after a few
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Resolution is ok the sound isn’t that great and there is no way to stop the tv from shutting off when you set away I have searched high and low nothing helps If I had know this I would not have bought this tv For the money it’s ok but you might look for another tv that gives you those options
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi JohnS, we apologize for any frustration you encountered. We’re committed to improving, and your feedback helps us do better. - Carl | Toshiba Support
Rated 2 out of 5 stars
Better TVs available
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is pretty poor. Washed out colors. The home screen looks almoat faded becaise the grey doesnt show up right. Also, every single time I turn it on I have to press multiple buttons to get back to the input I was last on. It should just stay on the last input like every other TV. Would not recommend. Better TVs for the price.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're disappointed to hear that you didn't have a positive experience with us. We understand how frustrating it can be when expectations aren't met, and we apologize for any inconvenience caused." Your feedback is incredibly valuable to us, and we'll be looking into the issues you've raised to make improvements. We hope to have the chance to make it right in the future. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
NOOOO, never again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased the TV in September of 2023. We watched the TV six times, as it's in separate recreational room up and out of the way from anything being able to make contact with it. Two days ago, we decided to watch movies, we turned on the TV and there was a blurred bleeding like color on the right side of the tv. There's no damage to the outside and nothing is broken. Best Buy told us to contact Toshiba which we did. Toshiba told us they'd have someone to come out and look at it. Yet instead, they asked us to send a pic. After sending the pic, although they acknowledged not seeing any cracks or damage to the tv, they claimed the inside screen is cracked and the warranty doesn't cover it. Then she had the audacity to tell us to purchase a warranty then call them back.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi FeliciaA! I am so sorry to hear about the issue you are experiencing with your TV. It must be frustrating to have only used it a few times before encountering this problem. Rest assured, we will make it right by offering assistance covered by the manufacturer's warranty. Please feel free to call 1-877-689-4899 so we can help resolve this issue for you.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
Worst experience at both Toshiba and Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save yourself time and money. This is my second Toshiba that just quit working after less than two years. Don't bother asking for any help or maybe some actual service at Best Buy or Toshiba because the first thing they say is out of warrantee. I have two Vizio's that and a Hitachi that are over 7 years old still working strong. Never shopping at Best Buy or buying another Toshiba product. They want to to rate the picture and sound quality and it's pretty hard when the Television won't even turn on.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi StephenP! I apologize for the inconvenience you’ve experienced with your Toshiba TV. This is not the quality of product that we want to provide to our customers. I understand how frustrating it can be when a device stops working prematurely. Please allow me to assist you further. I recommend reaching out to Toshiba’s customer support at 855-204-5313. They can provide assistance covered by the manufacturer’s warranty. Thank you for sharing your feedback, and I hope we can resolve this issue for you promptly.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 2 out of 5 stars
CHEAP and died within 13 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Backlight went out just 1 month after the wareanty ended and isnt compatable with my samsung 24 ultra . CHEAP PARTS
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Thank you for sharing your feedback about the Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV. We're sorry to hear that the backlight went out just a month after the warranty ended, and we understand your frustration with the issue. We also apologize for any inconvenience you've experienced with compatibility with your Samsung 24" Ultra monitor. Jeth | Toshiba Support. https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
Not a good TV, NO GOOG SERVICE FROM TOSHIBA
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV - 50C35OLU on July 25th, but Only 37 days, August 29, the TV disfunction. And Toshiba provided a number to call to get help, it is 1-888-4070396, nobody answering the phone at all!
I would recommend this to a friend