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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 701 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Counter-Depth MAX refrigerator, highlighting its ample internal space, convenient dual ice makers, and overall excellent performance. Many appreciate its perfect size for the kitchen, quiet operation, and efficient design for optimal storage. While the refrigerator excels in many areas, some customers have expressed concerns regarding the shelf adjustability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 701 reviews
  • Rated 5 out of 5 stars

    Purchase & delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone involved was great, from the purchase to to smooth delivery. Awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product look nice has counter depth Added feature dual ice maker which is really nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annoying door chime

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge. Hate the door chime. Happens way too soon to need to be notified of the door being open. Customer support says it can’t be disabled. But it looks like it’s an option if you’re willing to pay for the upgraded app membership at $50mo. Ridiculous. And it’s loud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Works great, looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the features of this appliance. It’s got enough space for all my cold foods. The only other thing I wish they had another space for taller items on the other door. But I still like my fridge/freezer. I’m happy we had help in choosing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Easy set up. Large capacity. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I’ve ever had perfect for all storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Time Around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time around purchasing the entire LG Appliance Suite. I'm one of the thousands of flood victims starting over again. My LG French Door Smart Refrigerator in S/S was only 8 years old and still looked as new as the day I bought it. Sadly it had to be thrown out. Purchasing the very same refrigerator 8 years later should say it all!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge!! It’s spacious and works well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a great appliance! Does what it’s supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    LG Counter Depth Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best buys in a refrigerator. The finish does not show finger prints and the storage space is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had the fridge for two weeks, but so far, we are very pleased with it. Water line was easy to install. The capacity is nice. It has a Wi-Fi connection, which really isn't necessary, but can be a handy tool I suppose. I wish it was a little more resistant to fingerprint smudges, or scratches from magnets. But all in all, no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dent and ding special for us, this was a great deal. The original fridge was huge, and this counter depth model gave us much more walking space while easily holding the same or more food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Fits in the space we have nicely. Keeps food cold and fresh. Fast delivery and installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Spacious and looks great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and looks great. There was a dent found after delivery and Best Buy replaced the item with out any issue. Looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good fridge for fair price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator, enough space for a family of 3. Freezer a little undersized if you have a bigger family. Works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality product except for light over water dispenser. It is useless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 25.5 CU Ft. French Door Counter-Depth fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, spacious, refrigerator. Great layout of shelves. Love the two different depths in the side shelves. I have had for about a week and so far, everything is great. Seems to be fingerprint resistant.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate your fantastic review and are delighted to hear that you had a seamless shopping experience with us! Our team works diligently to ensure that our products meet your expectations and are delivered promptly. Thank you for choosing LG, And we can’t wait to serve you again in the future! ~Tanisha LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE this fridge!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this fridge. We had purchased a GE Profile and after the third one we went away from GE and cannot say enough about how much we love this LG. If you are looking for a new fridge, this has got to be on your list to consider.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Counter depth and has lots of storage. Great ice maker with 3 diffent sizes. Love the cube storage bin in the freezer when wanting bigger cubes that you get in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new refrigerator and it offers several good features.

    I would recommend this to a friend