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Customer Ratings & Reviews

$1,799.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1090 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,090 reviews
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, super spacious. Great quality as well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG 27.7 Cu. Ft Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator for several months so I believe I can give a qualified assessment at this point; I have not installed the app as I see no point in it. It seems to be cooling ok, however the temperature settings I set refrigerator and freezer to on the outside definitely do not match what temperatures are on the inside as I purchased two separate thermometer to verify and the degree measurements were significantly higher so I don't know why or if that is a defect. The two vegetable bins are spacious enough but the shelving is poorly designed. There is no way to keep a milk or half gallon container on the shelves and the only place is inside of door which is supposed to be the least cold place to store. So, inside of the door is the only place to store taller items such as a half-gallon of milk, I doubt there would be enough width for a gallon container. The ice machine seems to be working ok, it has clogged up once but I'm hoping that will not continue to happen. The water dispenser works well so I'm happy with that. I wouldn't have purchased this refrigerator if my first choice had been available sooner, but I just couldn't continue to wait. I previously had an LG 30.7 cu ft. refrigerator which I never had one problem with until the compressor died 6 months after the 10-year warranty ran out. Because of space and design issues of my new LG, I was forced to buy a small refrigerator to keep drinks and some other items in. My biggest disappointment in this refrigerator is the having to keep milk and large containers on the inside of the door so keep that in mind if you purchase.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Carol. Thank you for sharing your experience with us. We understand your inquiry regarding the temperature variance and shelving layout of your LG - 27.7 Cu. Ft. French Door Smart Refrigerator.

      We understand your concerns about the internal temperature readings and the storage space for taller items like milk containers. Regarding the temperature, please ensure that the air vents are not blocked by food items, as proper airflow is essential for consistent cooling. We also understand your feedback about the shelf design and the placement of larger items in the door bins. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-27-7-cu-ft-french-door-smart-refrigerator-with-external-ice-and-water-stainless-steel/JJ8VPZR6YW
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo LG

  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    My LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG Refrigerator is perfect !!! The size and storage are great!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    L.G. Fridge

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of space given inside. Plenty of room for all essentials and fresh produce. The freezer also has tons of storage to allow for plenty of products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG needs to do better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a reflection on Best Buy, but LG needs to pay more attention to the outgoing quality of their product…Best Buy did their best to make things right…it puts the customer in a very difficult situation when your prepared to accept your fridge after having sold your old one and now you don’t have anything for another week… Best Buy offered a small fridge to help but not nearly big enough…they did their best…and it’s appreciated…Geek guys were put in a bad situation but they were very nice…

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love the look. It got perfectly and had so much space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is working out very well. Ice and water dispenser on door is nice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Best Buy Employee

    Rated 5 out of 5 stars

    Mrs

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect. Lots of room and easy to see/access everything. Have noticed that there are less fingerprints with this model. Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great and had an excellent crew to take the old refrigerator out and install the new one. Hopefully this refrigerator will last longer than the last one. Also a great value for the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator I picked was in stock and delivered when they said they would be at my house. Pulled out the old refrigerator and cleaned the area where the new was going. After installing and setup they showed me how to change the water filter. Love the new fridge. Highly recommend Best Buy !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this refrigerator almost a year and I still love it as much as the day I got it. However, it has started making a noise, I think may be the compressor, I just requested service. I'll let you know how that goes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. Flexible shelf arrangement. Lots of space. Far superior to the Samsung we had previously. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG French door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has much more storage space than my old side-by-side. I absolutely love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ice Ice Baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves new fridge. Happy wife Happy Life. and who doesn't want that.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    SS fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge looks great and performing as hoped. Lots of room inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase from Best Buy works very efficiently enough storage space I will recommend this product to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great quality and price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity refrigerator. Met all our requirements. Looks sleek, has deep and wide shelves which are adjustable. Spacious freezer at the bottom. We liked the extra tray for ice storage. Bright interior lighting. The ice from the front door dispenser comes out smoothly (without falling on the floor) into a glass or cup or jar. The price was also right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Menko

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works perfect. Highly recommended for anyone looking for a fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much space in it , good product. I am happy for gave right decision.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator It's quiet And it holds a lot of food and beverages Easy to use too

    I would recommend this to a friend