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Customer Ratings & Reviews

$1,799.99
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Comp. Value: $2,999.99

Customer reviews

Rating 4.6 out of 5 stars with 1090 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,090 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Lots of space. I like the crushed ice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice fridge, fits better against a wall than most

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Fits perfectly against a wall because the hinges don’t hang out as far as most other models. Got a whole new LG kitchen and the smart features and quality are great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding fridge spacious and can be rearranged to fit all our needs

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the refrigerator spacious and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    A nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the small size. But it works well, good storage and design..

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Standard Refrigerator & Great Installation Crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is nothing fancy. However, that’s why we purchased it. We were on a budget and this refrigerator met our needs. The only thing I’m not fond of it the water dispenser doesn’t produce cold filtered water. Not a dealbreaker we just use ice. We had some trouble getting this fridge in through the sliding glass door and installation crew went above and beyond to get it in and installed. Both were patient and considerate individuals.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fantatstic Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Adjustable shelves, lots of space, with 3 drawers and door shelves with varying heights/depths. Multiple water & ice options. Freezer also very spacious with 1 drawer and 2 sections. Price was reduced via sale too. Highly recommend this fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, lots of storage and has a great ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Functionally good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the design of this unit. It efficient should all of our food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service had good experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is working great so far great sales person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade from a Side-by-Side

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been very happy with this refrigerator so far. It took a little time to get used to, especially since our previous one was a side-by-side model, but we’ve come to really like it. The smaller ice cubes are a nice touch, and we were pleasantly surprised by how much space there is for our food—it’s more than we expected! If there’s one thing I’d change, it would be the top freezer drawer—I wish it opened automatically when the freezer door is pulled open.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator! So much room. Makes storage easy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in both freezer and refrigerator. I like the warning when left open to long or you forget to close the door completely.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    No Dual Icemaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this refrig had a second ice maker in the freezer because it had an ice pan . even the delievery team thought it had a second ice maker after seeing the ice pan. It does NOT have a second ice maker in the freezer. I had to return it as that was what i wanted, a dual ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fueling my crushed ice addiction

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been six months since I’ve purchased this refrigerator and I highly recommend! Storage capacity great for my family of three. Cubed and crushed ice awesome only con is having to go into the ice compartment and shake it up to dislodge I clumping , that is minor. I’ve since added the washer ☺️LG is great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I too early too tell at this moment being that i just got it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator so far. It has a lot of space and we have had no issues 9 months in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LRFS28XBS no Fresh Air System

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Lg. I have washer and dryer 20 years old still working. My previous Lg refrigerator was over 10 when compressor gave out. I own Lg TVs for many years without any problems. This fridge is very similar to my old one. I love big , deep door shelves where you can store galons of drinks with no problem. LRFS28XBS doesn’t have Fresh Air System . This was one of the reasons why I did buy this model. This system is not supported by this particular fridge. Has a space for a filter but the fridge doesn’t have required technology for it. Incorrect info on Best Buy website. According to Lg website compressor has 5 years warranty, not 10 as Best Buy website is saying

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    French Door Smart Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit & the print proof stainless steel is a plus

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is excellent. It is far more spacious than our prior side-by-side refrigerator, and it is far easier to access items. The water/ice dispenser in the door is fantastic. The refrigerator is also very quiet. BestBuy was great through the purchasing/delivery process and accommodated our request to move up our delivery date.

    I would recommend this to a friend