Customer Ratings & Reviews
- Model:
- LRFS28XBD
- SKU:
- 6532717
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the impressive capacity, overall performance, and appealing design of the 27.7 Cu. Ft. French Door Smart Refrigerator. Many appreciate its perfect size and quiet operation. However, some customers have expressed concerns regarding the ice maker's functionality.
This summary was generated by AI based on customer reviews.
Clean Fridge but watch for parts.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge stays clean and easy to clean. Looks nice and new. Worked effectively until right at almost 2 years. Now having parts malfunction. Will update after service crew comes and sees the situation but this is the first issue I've had in 2 years.
I would recommend this to a friendThe best ever experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was spectator! The most professional agents. First experience was in the store. This was an excellent experience. Please express my complete gratitude for the seamless and professional vist.
I would recommend this to a friendWould be better if we could drink the water
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this refrigerator for about two months and it works as expected. This biggest downside is the drinking water from the dispenser tastes like plastic, so I’m still buying/boiling drinking water. Maybe because new and I need to wait until it goes away, but we rarely use the dispenser because of that.
I would recommend this to a friend- Pros mentioned:Capacity
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is very spacious but slow ice dispenser
I would recommend this to a friend - Pros mentioned:Overall performance
LG French door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is performing up to expectations so far. No issues at all
I would recommend this to a friend Love it!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. My old refrigerator was a side by side, I really like the freezer being on the bottom. the ice and water feature does not take up too much room in the interior of the fridge
I would recommend this to a friend- Pros mentioned:Capacity
LG bottom freezer refrigerator.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of storage space. Beautiful color. Perfectly matches other appliances.
I would recommend this to a friend Enter to win a free gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Every time was Excellent personal always had a great attention
I would recommend this to a friend- Pros mentioned:Overall performance
Nice refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very nice. It’s worth the money.
I would recommend this to a friend Great Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, had what we wanted.also had a better front surface, easy to clean.
I would recommend this to a friend- Pros mentioned:Size
Love this fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size! Love the thin Q technology and connection to the other kitchen appliances
I would recommend this to a friend - Pros mentioned:Overall performance
New LG fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE, LOVE, LOVE my new refrigerator!! It works great, looks great, I'm very happy with my purchase.
I would recommend this to a friend Five stars lg refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ever i bought refrigerator insight large space compact ice box large freezer recomend buy this refrigerator.
I would recommend this to a friend- Pros mentioned:Noise level
Friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good machine, very quiet and you can;t hear the ice maker.
I would recommend this to a friend Angel Rodriguez review of LG refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consumer Reports Magazine provided an excellent review of this product. My experience so far is great and it is meeting my expectations per Consumer Reports
I would recommend this to a friend- Pros mentioned:Size
Awesome fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Would higly recommend!! Lots of room!
I would recommend this to a friend Not worth the issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator arrived with dented door and the freezer door drew was striped and would not tighten up. They ordered new handle and door. Took two weeks for them to come out and install it. When there customer service called about my appointment they kept telling me they were coming out to install a water kit. I told them they were not installing a water kit and ended over two weeks of phone calls from them and not understanding what they were suppose to do the first technician came out and cancelled because he was there to install a water kit finally they got the write person to do the job. Also the delv guys left a mess outside my house when it was delv. I would recommend the refrigerator but don’t buy thru Best Buy
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Michael. Thank you for sharing your experience with your LG Refrigerator (LRFS28XBS) model. We understand the importance of having your refrigerator delivered and serviced correctly—especially when replacement parts and appointments are involved.
For the freezer drawer issue you mentioned, one helpful step is to check that the drawer rails are fully seated and aligned after installation. If a rail is slightly off‑track, the drawer can feel loose or fail to tighten properly. You can also explore additional setup and maintenance guidance here: https://www.lg.com/us/support/product/lg-LRFS28XBS.ASTCNA1. If you’d like us to review your unit or assist further, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
- Pros mentioned:Capacity
Mrs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weve had this refrigerator approximately 3 weeks and we love it. So well lit and so much room. I wouldn't settle for anything but LG and so glad that I didn't..
I would recommend this to a friend - Pros mentioned:Overall performance
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new fridge and got a great deal with sale at Best Buy.
I would recommend this to a friend - Pros mentioned:Overall performance
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well àsaaaaaaaaaassaaaaaaaaaaaaaaaaaaaàaaaaa
I would recommend this to a friend